Customer Service Administrator

Description

• Coordinating weekly workflows and managing certification across various stages of the build
• Focus: Manage administrative functions during the pre-site phase, ensuring smooth preparation and coordination before construction begins.
• Supporting internal teams by streamlining administrative processes and maintaining clear communication channels
• Preparing variations, permits and documentation with accuracy and attention to detail
• Focus: Oversee administrative processes from site cut through to key handover, supporting operational efficiency during the build phase.
• Acting as a key point of contact for customers, guiding them through the building process with professionalism and empathy
• Liaising with internal departments to ensure timely project progression

Requirements

Benefits

• Referral bonuses for introducing great talent to our team
• Savings on everyday purchases through our supplier network and over 400 retailers
• Recognition through our KUDOS rewards programme
• A hybrid working model to support work-life balance
• An additional day off each year to recharge - our Plantation Day
• Opportunities to contribute to meaningful philanthropic initiatives
• Exclusive discounts when you buy or build a Henley, Plantation, or Edgewater home

Training + Development

Interview process

Visa Sponsorship

Security clearance