General Manager at Stronghouse Brands in Burnsville, MN | Kablio

Role

Description

p&l monitoring

budget forecast

job costing

production ops

invoice approvals

compliance

Monitor P&L and provide budget forecasts in collaboration with
Represent the company in public-facing capacities as needed (community involvement, vendor relationships, )
Ensure that the customer experience team has tools and support needed to communicate proactively throughout each project
Production: Coordinate with the Director of Production to meet install timelines, quality expectations, and labor
Address high-level customer concerns and complaints with professionalism and
Achievement of monthly and quarterly revenue/gross margin targets
Facilitate weekly leadership meetings and quarterly business
Monitor job costing, project margins, and operational
Review daily production performance and remove operational
Build a culture of accountability, integrity, and Operational Execution
Customer Experience: Support the Customer Experience Team in developing client communication protocols and satisfaction
Admin/Finance: Collaborate with the Finance Department on payroll, billing, collections and reporting.
Approve invoices and department level purchasing
Ensure compliance with insurance, licensing, permitting, and safety
Collaborate with sales and production to ensure accurate handoffs and scope clarity. Customer Experience & Brand Representation
Provide coaching and performance feedback to leadership staff and key
Sales: Partner with the Sales Manager to review pipeline, approve discounts, and ensure accurate scope
Lead department heads to ensure alignment of priorities, goals, and performance

Requirements

crm

project management

job costing

production workflows

team leadership

senior management

Customer satisfaction and referral metrics
Proven ability to lead cross-functional teams and hold other accountable
Minimum 5 years of experience in senior operational or management role
Able to work on-site Monday through Friday with availability for urgent issues after
Team retention and leadership effectiveness
Working knowledge of production workflows, job costing, CRM/project management tools
Strong communication and problem-solving skills

Benefits

Job completion timelines and on-time scheduling rates

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to revolutionize industries, Stronghouse Brands quickly rose to prominence in the infrastructure and energy sectors.
With an extensive portfolio of completed projects, the company has consistently delivered innovative solutions to complex challenges.
Their expertise spans a wide range of industries, including utilities, transport, and water resources, positioning them as an industry leader.
Known for embracing cutting-edge technologies and fostering strong client relationships, they have become a trusted partner for many major corporations.
Their distinctive approach to project management and commitment to quality have set them apart in an ever-evolving market.

Culture + Values

Building strong futures through commitment to quality, customer care, and growth.
Providing exceptional customer service and highest quality workmanship.
Supporting local teams and contractors to focus on delighting customers with compassion and care.
Helping local teams become stronger together to deliver exceptional service.
Making stressful projects easier by caring about the homeowner experience.

Environment + Sustainability

Inclusion & Diversity

Articles

Stronghouse Appoints Troy Baker as CRO

Stronghouse Partners with Gustafson Roofing

Stronghouse Brands – Contact

Stronghouse Brands – About

Role

Description

p&l monitoring

budget forecast

job costing

production ops

invoice approvals

compliance

Monitor P&L and provide budget forecasts in collaboration with
Represent the company in public-facing capacities as needed (community involvement, vendor relationships, )
Ensure that the customer experience team has tools and support needed to communicate proactively throughout each project
Production: Coordinate with the Director of Production to meet install timelines, quality expectations, and labor
Address high-level customer concerns and complaints with professionalism and
Achievement of monthly and quarterly revenue/gross margin targets
Facilitate weekly leadership meetings and quarterly business
Monitor job costing, project margins, and operational
Review daily production performance and remove operational
Build a culture of accountability, integrity, and Operational Execution
Customer Experience: Support the Customer Experience Team in developing client communication protocols and satisfaction
Admin/Finance: Collaborate with the Finance Department on payroll, billing, collections and reporting.
Approve invoices and department level purchasing
Ensure compliance with insurance, licensing, permitting, and safety
Collaborate with sales and production to ensure accurate handoffs and scope clarity. Customer Experience & Brand Representation
Provide coaching and performance feedback to leadership staff and key
Sales: Partner with the Sales Manager to review pipeline, approve discounts, and ensure accurate scope
Lead department heads to ensure alignment of priorities, goals, and performance

Requirements

crm

project management

job costing

production workflows

team leadership

senior management

Customer satisfaction and referral metrics
Proven ability to lead cross-functional teams and hold other accountable
Minimum 5 years of experience in senior operational or management role
Able to work on-site Monday through Friday with availability for urgent issues after
Team retention and leadership effectiveness
Working knowledge of production workflows, job costing, CRM/project management tools
Strong communication and problem-solving skills

Benefits

Job completion timelines and on-time scheduling rates

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found