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Urban Utilities

Digital Engineer

Company logo
Urban Utilities
Water and wastewater service provider delivering supply, treatment and recovery to SE Queensland.
Provide technical support, manage complex scenarios, and implement best practices in data engineering, software development, AI concepts, and cloud-native engineering.
22d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Brisbane, Queensland, Australia
Office Full-Time
Company Size
1,100 Employees
Service Specialisms
Water and Sewerage Services
Asset Management
Engineering
Project Management
Construction Services
Design
Consulting
Operations and Maintenance
Sector Specialisms
Water Distribution
Wastewater Transport
Wastewater Treatment
Recycled Water Treatment
Water Supply
Operations and Maintenance
New Infrastructure
Retail Services
Role
What you would be doing
quality documentation
process optimization
technical support
team coaching
deployment management
risk management

As an Emerging Technology Engineer, you'll provide expert consultation, technical support, and process management within our new Emerging Technology and Innovation team. Reporting to the Lead, you'll ensure the team's technical delivery and quality standards are met effectively.

  • Align work with KPI targets and maintain quality in communications and documentation.
  • Implement best practices and optimise processes.
  • Provide high-level technical support and manage complex scenarios.
  • Coach team members and assist with technical issues.
  • Collaborate on release, deployment, and capacity management.
  • Run service management functions like knowledge, problem, change, and service catalogue management.
  • Identify and mitigate operational risks, ensure compliance, and drive continuous improvement.
What you bring
agile
iac
communication
degree
python
iot

Please note: applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

  • Agile & Design Thinking: Experience with Agile methodologies and/or Design Thinking is appreciated.
  • Deployment Skills: Demonstrated experience with infrastructure-as-code.
  • Communication: Ability to explain complex or technical concepts to non-technical people.
  • Education: Diploma or Bachelor’s degree in Information Technology, Business Administration, or a related field, with demonstrated experience in aligned technology areas, OR demonstrated experience in an aligned technology area.
  • Open-Source Contribution: Experience contributing to open-source projects is desirable.
  • Software Development: Proficiency in software development/scripting (e.g., Python, Bash) to support quick Proof of Concepts (PoCs).
  • IoT and OT: Experience in deployment an of Internet of Things sensors and infrastructure and Operational Technology.
  • Data Engineering: Extensive experience with data engineering, including data manipulation and using APIs.
  • Cybersecurity: Awareness of cybersecurity and risk mitigation.
  • Security Requirements: Urban Utilities may need to perform a security clearance/SOCI requirements may apply, depending on the role and responsibilities.
  • Prototyping Experience: Demonstrated experience in rapid prototyping, PoC development, or R&D roles.
  • AI concepts: A strong foundational understanding of AI concepts (both existing and emerging) and their practical application.
  • Innovation & Curiosity: Passion for innovation, curiosity, and the ability to work in ambiguous or exploratory situations.
  • Start-up or Entrepreneurship: Experience with a start-up, side hustle or entrepreneurship program or community
  • Cloud Proficiency: Demonstrated experience in cloud-native engineering, preferably with Azure.
Benefits
  • Flexibility at Urban Utilities - depending on the type of work, it may include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
  • Salary Packaging - including novated leases
  • Generous leave - includes 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
  • Corporate discounts - across Health insurance, technology and more
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • pre-employment medical (drug and alcohol testing, other background checks)
Company
Overview
2010
Founded
Year the company was formed through the merger of five councils' water operations.
1.6M
Customer Reach
Number of people served across five regions in Queensland.
19,000 km
Network Span
Total length of the distribution network serving the regions.
1923
Historical Milestone
Year the Luggage Point Resource Recovery Centre began operations.
$5M
Green Innovation
Investment in an algae-driven water treatment project.
$65M
Infrastructure Upgrade
Funding allocated for pump-station improvements.
$879M
Annual Revenue
Annual income supporting operations and innovations.
  • stepped forward as Queensland's largest distributor–retailer.
  • remains a national pioneer–first to use activated sludge and now a hub for algae and Anammox innovation.
  • Their recycling efforts turn waste into value—biogas powers operations, recycled water irrigates native plantings and even feeds koala habitat restoration.
Culture + Values
  • WE’RE CONNECTED. We're here for each other and our customers. We generously share our talent, time and knowledge.
  • WE’RE ALL IN. We're one team. We've got grit, can always be counted on and love what we do.
  • WE KEEP IT REAL. We're good humans. We embrace real and meaningful conversations. We bring our whole self to work.
  • WE’RE EVOLVING. We're curious, we challenge the status quo to create change that adds value.
Environment + Sustainability
2032
Net-Zero Target
Committed to achieving net-zero carbon emissions by the year 2032, aligning with the Brisbane 2032 Olympic & Paralympic Games.
100%
Renewable Energy Goal
Aims to achieve 100% renewable energy use by 2032 through energy efficiency, onsite generation, solar, and cogeneration.
127.5 GWh
Clean Energy Generated
Generated 127.5 gigawatt-hours of energy through cogeneration and solar since formation, enough to power over 27,000 homes annually.
5,000 Ha
Land Rehabilitation
Plans to rehabilitate 5,000 hectares of land in the service region through local offset projects.
  • Treats up to 32 million litres/year of organic supermarket waste into biogas to power Luggage Point Resource Recovery Centre.
  • Generated 12,610 MWh (13.2% of total FY23 electricity use) from waste; planted 1,100 native gum trees irrigated with recycled water.
  • Uses Australian-first Anammox biological treatment at major plant to reduce energy use.
Inclusion & Diversity
85% increase
First Nations Supplier Spend
Achieved an 85% increase in expenditure with First Nations suppliers through the Innovate Reconciliation Action Plan.
  • Developed and publicly disclosed Innovate Reconciliation Action Plan with outcomes including over 85% increase in First Nations supplier spend.
  • In FY23 sustainability report: emphasised focus on safe, engaged workforce.
  • No gender‑specific statistics publicly available.
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