Description

• Implement cost-saving initiatives without compromising quality or safety.
• Facilitate training programs to improve technical and customer service capabilities.
• Manage inventory, tools, vehicles, and equipment to support operational needs.
• Troubleshoot problems and recommend effective solutions.
• Foster a positive team culture focused on performance, accountability, and professionalism.
• Oversee work quality and ensure compliance with industry standards, building codes, and company policies.
• Ensure all work meets or exceeds customer expectations.
• Ensure resources are properly maintained and utilized efficiently.
• Conduct regular performance evaluations and coaching sessions.
• Identify training needs within the team and support ongoing skill development.
• Provide advanced technical support to plumbers on complex service issues.
• Provide constructive feedback and develop improvement plans when needed.
• Coordinate and schedule plumbing service projects to ensure efficient allocation of labor and resources.
• Monitor project budgets, expenses, and profitability.
• Monitor project timelines to ensure timely and accurate completion.
• Address customer concerns promptly, professionally, and effectively.
• Promote a strong safety culture and ensure adherence to all health and safety regulations.
• Lead, motivate, and mentor a team of plumbers to meet individual and organizational goals.
• Conduct safety meetings, job-site audits, and ensure proper use of PPE.
• Build and maintain strong relationships with clients.

Requirements

• Excellent leadership, communication, and interpersonal skills.
• Strong commitment to quality workmanship and safety practices.
• Strong technical knowledge of residential plumbing systems, codes, and equipment.
• Proficiency with project management software and digital tools.
• Ability to manage multiple projects, priorities, and deadlines effectively.
• Valid plumbing license if applicable to local and state regulations.
• Proven experience as a service plumber or residential plumbing technician, with a minimum of 2 years in a supervisory or managerial role.
• Valid driver’s license with a clean driving record.

Benefits

• Choice of Dental and Vision Coverage
• Company Paid Life Insurance
• Auto and Home Insurance Discount Programs
• Competitive Pay
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Company Paid Time Off
• Company 401K plan with Employer Contribution Match
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage

Training + Development

Interview process

Visa Sponsorship

Security clearance