Performance Manager

Description

• Communicate effectively with stakeholders, providing updates on training outcomes and addressing any concerns.
• Improve tenure in each individual role.
• Assist with delivering diverse learning programs, including leadership development, technical skills training, and onboarding.
• Lead workshops to enhance individual and team performance through effective performance coaching processes.
• Establish a continuous feedback loop with program participants to gather insights for refining and customizing learning programs.
• Monitor Key Performance Indicators (KPIs) to measure the impact and effectiveness of learning and performance initiatives.
• Ensure learning solutions are engaging, effective, and tailored to meet the needs of various employee groups.
• Support the implementation and utilization of learning management systems (LMS) and other relevant platforms.
• Deliver coaching sessions with clarity, ensuring participants understand the content.
• Identify, groom, and accelerate the development of high-potential individuals within the organization.
• Cultivate strong relationships with external vendors, consultants, and subject matter experts.
• Maintain a high number of properties achieving Property KPIs.
• Foster a culture of continuous learning and professional growth across the organization.
• Enhance training content by incorporating real-world examples and case studies.
• Improve overall employee engagement.
• Execute a comprehensive regional coaching plan each month driven by KPI results and global organizational objectives.
• Apply a blended learning approach, seamlessly combining in-person and online training modalities for optimal learning outcomes.
• Actively participate in organizational change initiatives, collaborating with various departments to ensure training initiatives support broader strategic objectives.
• Effectively use training technologies, such as Learning Management Systems (LMS) and multimedia tools.
• Contribute to lower employee turnover.
• Collaborate with other trainers or subject matter experts to enhance training content.

Requirements

• Strong understanding of learning and development principles and best practices.
• Excellent presentation, facilitation, and communication skills.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Familiar with Asset Living’s primary property management software systems (Entrata, RealPage, and Yardi).
• Certification in training and development (e.g., CPLP, CPTM) is a plus.
• Proven experience in employee training, coaching, and performance management, preferably in a field-based environment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance