Performance Manager

Overview

Develops and delivers training, coaching, and performance initiatives to boost employee performance.

Key Responsibilities

• lms support
• kpi monitoring
• coaching sessions
• blended learning
• workshop facilitation
• content development

Tasks

-Communicate effectively with stakeholders, providing updates on training outcomes and addressing any concerns. -Improve tenure in each individual role. -Assist with delivering diverse learning programs, including leadership development, technical skills training, and onboarding. -Lead workshops to enhance individual and team performance through effective performance coaching processes. -Establish a continuous feedback loop with program participants to gather insights for refining and customizing learning programs. -Monitor Key Performance Indicators (KPIs) to measure the impact and effectiveness of learning and performance initiatives. -Ensure learning solutions are engaging, effective, and tailored to meet the needs of various employee groups. -Support the implementation and utilization of learning management systems (LMS) and other relevant platforms. -Deliver coaching sessions with clarity, ensuring participants understand the content. -Identify, groom, and accelerate the development of high-potential individuals within the organization. -Cultivate strong relationships with external vendors, consultants, and subject matter experts. -Maintain a high number of properties achieving Property KPIs. -Foster a culture of continuous learning and professional growth across the organization. -Enhance training content by incorporating real-world examples and case studies. -Improve overall employee engagement. -Execute a comprehensive regional coaching plan each month driven by KPI results and global organizational objectives. -Apply a blended learning approach, seamlessly combining in-person and online training modalities for optimal learning outcomes. -Actively participate in organizational change initiatives, collaborating with various departments to ensure training initiatives support broader strategic objectives. -Effectively use training technologies, such as Learning Management Systems (LMS) and multimedia tools. -Contribute to lower employee turnover. -Collaborate with other trainers or subject matter experts to enhance training content.

Requirements

• learning development
• presentation
• multitasking
• entrata
• cplp
• training

What You Bring

-Strong understanding of learning and development principles and best practices. -Excellent presentation, facilitation, and communication skills. -Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously. -Familiar with Asset Living’s primary property management software systems (Entrata, RealPage, and Yardi). -Certification in training and development (e.g., CPLP, CPTM) is a plus. -Proven experience in employee training, coaching, and performance management, preferably in a field-based environment.

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About Asset Living

-It has transformed into a top-ranked third-party manager across multifamily, student, senior, affordable and build-to-rent sectors. -Typical projects include large-scale apartment communities, student rentals leasing by the bed, affordable housing with HUD oversight, and senior living centers. -It serves a diverse client base—from institutional investors to single-asset owners—without owning properties itself to avoid conflicts of interest. -In 2020, it acquired Poetic Digital to bring creative and tech capabilities in-house, enhancing online resident experiences.

Sector Specialisms