Regional Sales Assistant (Auckland) at Ryman Healthcare in Auckland, Auckland, New Zealand | Kablio

Role

Description

data analysis

reporting tools

crm entry

client interaction

appointment coordination

sales support

Analyse sales data to identify trends, opportunities, and areas for improvement, and share findings with the Regional Sales Manager and Sales Advisors
Collaborate with the Regional Sales Manager and maintain open communication with Sales Advisors across the region to plan for upcoming sales support requirements
Meet, host, and build rapport with prospective residents, contracted individuals, and members of the public
Use reporting tools (e.g., Salesforce, Excel, Power BI, Smartsheet) to generate insights and reports that support sales performance tracking and decision-making
Share knowledge about the Ryman brand, village life, and Ryman offering in a warm and professional manner
Coordinate appointments and follow-ups for Sales Advisors at assigned villages
Answer queries in a polite, helpful, and informed way, ensuring a positive customer experience
Maintain accurate and timely data entry in our CRM system, including leads, prospects, unit modifications, refurbishment requirements, and checklists, ensuring data integrity across assigned villages

Requirements

microsoft o365

salesforce

organised

communication

automation

1-3 yrs

You are confident with Microsoft O365 such as Outlook, Excel, Powerpoint, and Word
You ideally have worked with Salesforce or would be comfortable learning the system
You are highly organised, detail-oriented, and enjoy keeping operations running smoothly
You have exceptional communication skills and demonstrate the ability to build valuable relationships, both internally and externally
You are tech-savvy, with a willingness to explore AI tools and automation to improve efficiency
You are resilient and can demonstrate composure under pressure
You ideally bring 1-3 years’ experience in a customer-facing, administrative, or sales support role

Benefits

Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
Additional wellbeing leave
Enjoy a mix of office work and off-site work in our villages
Ongoing support for professional development and career progression
Social club events, furry Friday's (bring your dog to work) - Auckland office only

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1984

Company Origins

Established in 1984 as a pioneer in retirement living and aged care.

40+ Villages

Extensive Network

Operates over 40 retirement villages across New Zealand and Australia.

Strong Growth

Financial Performance

Reports consistent growth in revenue and resident satisfaction.

Quickly becoming a leader in retirement living and aged care.
Specializes in modern, purpose-built facilities.
Offers independent living, assisted living, and specialized dementia care.
Pioneered the 'Life's a Journey' philosophy, emphasizing vibrant lifestyles in supportive communities.
Incorporates beautiful gardens, recreational spaces, and integrated healthcare services.
Continues to innovate with plans to expand its village network and enhance healthcare offerings.
Known for unique design approach and in-house construction teams ensuring high-quality village design.

Culture + Values

Kindness and care: Kindness is in our DNA; it underpins everything we do
Strong teams: We build positive, trusting teams who work together as one
Resilience and composure: We keep going, despite the bumps in the road
Strive for excellence: We innovate and work hard to earn our success
Communication: We use simple, clear language that gets straight to the point
Lead and empower: We lead others with kindness, clarity and support

Environment + Sustainability

42% Reduction

GHG Emissions Target

Committed to reducing absolute Scope 1 and 2 GHG emissions by 42% by 2030 with a base year of 2021.

2050 Net-Zero

Long-Term Commitment

Aiming to achieve net-zero emissions by 2050 as part of broader sustainability goals.

75.5% Suppliers

Science-Based Targets

Engaging suppliers to ensure 75.5% of them (by spend) have science-based targets by 2028.

75% Emission Cut

Using Engineered Timber

New builds using cross-laminated timber (CLT) will reduce structural emissions by up to 75%.

Validated by Science Based Targets initiative (SBTi) in March 2024
2024 reported ~4.318 M kg CO₂e (Scope 1), ~8.234 M kg CO₂e (Scope 2), ~1.418 M kg CO₂e (Scope 3 business travel)
On‑track to achieve 100 % electricity from renewables in NZ via Papareireiā Solar Farm (completion mid‑2025)
2024: completed 86 % of climate‑risk disclosure roadmap actions

Inclusion & Diversity

5,600+ Trained

Dementia Awareness Training

Over 5,600 team members across New Zealand and Australia have completed dementia awareness training.

Taha Māori Strategic Plan completed in 2024 per NZ Ministry of Health standards
‘Reflect’ Reconciliation Plan submitted to Reconciliation Australia
Gender split among staff: [not publicly disclosed]
No publicly available gender‑specific targets or results

Articles

Investor Enquiries

Careers Contact

Wikipedia – Ryman Healthcare

Role

Description

data analysis

reporting tools

crm entry

client interaction

appointment coordination

sales support

Analyse sales data to identify trends, opportunities, and areas for improvement, and share findings with the Regional Sales Manager and Sales Advisors
Collaborate with the Regional Sales Manager and maintain open communication with Sales Advisors across the region to plan for upcoming sales support requirements
Meet, host, and build rapport with prospective residents, contracted individuals, and members of the public
Use reporting tools (e.g., Salesforce, Excel, Power BI, Smartsheet) to generate insights and reports that support sales performance tracking and decision-making
Share knowledge about the Ryman brand, village life, and Ryman offering in a warm and professional manner
Coordinate appointments and follow-ups for Sales Advisors at assigned villages
Answer queries in a polite, helpful, and informed way, ensuring a positive customer experience
Maintain accurate and timely data entry in our CRM system, including leads, prospects, unit modifications, refurbishment requirements, and checklists, ensuring data integrity across assigned villages

Requirements

microsoft o365

salesforce

organised

communication

automation

1-3 yrs

You are confident with Microsoft O365 such as Outlook, Excel, Powerpoint, and Word
You ideally have worked with Salesforce or would be comfortable learning the system
You are highly organised, detail-oriented, and enjoy keeping operations running smoothly
You have exceptional communication skills and demonstrate the ability to build valuable relationships, both internally and externally
You are tech-savvy, with a willingness to explore AI tools and automation to improve efficiency
You are resilient and can demonstrate composure under pressure
You ideally bring 1-3 years’ experience in a customer-facing, administrative, or sales support role

Benefits

Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
Additional wellbeing leave
Enjoy a mix of office work and off-site work in our villages
Ongoing support for professional development and career progression
Social club events, furry Friday's (bring your dog to work) - Auckland office only

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1984

Company Origins

Established in 1984 as a pioneer in retirement living and aged care.

40+ Villages

Extensive Network

Operates over 40 retirement villages across New Zealand and Australia.

Strong Growth

Financial Performance

Reports consistent growth in revenue and resident satisfaction.

Quickly becoming a leader in retirement living and aged care.
Specializes in modern, purpose-built facilities.
Offers independent living, assisted living, and specialized dementia care.
Pioneered the 'Life's a Journey' philosophy, emphasizing vibrant lifestyles in supportive communities.
Incorporates beautiful gardens, recreational spaces, and integrated healthcare services.
Continues to innovate with plans to expand its village network and enhance healthcare offerings.
Known for unique design approach and in-house construction teams ensuring high-quality village design.

Culture + Values

Kindness and care: Kindness is in our DNA; it underpins everything we do
Strong teams: We build positive, trusting teams who work together as one
Resilience and composure: We keep going, despite the bumps in the road
Strive for excellence: We innovate and work hard to earn our success
Communication: We use simple, clear language that gets straight to the point
Lead and empower: We lead others with kindness, clarity and support

Environment + Sustainability

42% Reduction

GHG Emissions Target

Committed to reducing absolute Scope 1 and 2 GHG emissions by 42% by 2030 with a base year of 2021.

2050 Net-Zero

Long-Term Commitment

Aiming to achieve net-zero emissions by 2050 as part of broader sustainability goals.

75.5% Suppliers

Science-Based Targets

Engaging suppliers to ensure 75.5% of them (by spend) have science-based targets by 2028.

75% Emission Cut

Using Engineered Timber

New builds using cross-laminated timber (CLT) will reduce structural emissions by up to 75%.

Validated by Science Based Targets initiative (SBTi) in March 2024
2024 reported ~4.318 M kg CO₂e (Scope 1), ~8.234 M kg CO₂e (Scope 2), ~1.418 M kg CO₂e (Scope 3 business travel)
On‑track to achieve 100 % electricity from renewables in NZ via Papareireiā Solar Farm (completion mid‑2025)
2024: completed 86 % of climate‑risk disclosure roadmap actions

Inclusion & Diversity

5,600+ Trained

Dementia Awareness Training

Over 5,600 team members across New Zealand and Australia have completed dementia awareness training.

Taha Māori Strategic Plan completed in 2024 per NZ Ministry of Health standards
‘Reflect’ Reconciliation Plan submitted to Reconciliation Australia
Gender split among staff: [not publicly disclosed]
No publicly available gender‑specific targets or results

Articles

Investor Enquiries

Careers Contact

Wikipedia – Ryman Healthcare