Account Manager

Description

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Assist with challenging client requests or issue escalations as needed
• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Serve as the lead point of contact for all customer account management matters
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory

Requirements

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Excellent listening, negotiation and presentation abilities
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Experience delivering client-focused solutions to customer needs
• Strong verbal and written communication skills
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Benefits

• Base salary is $65K
• Health insurance
• PTO and paid holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance