Largest U.S. regulated utility delivering electricity and natural gas via six transmission and distribution networks.
Manage daily ID badge issuance, access control, and customer service onsite.
17 days ago ago
$38,400 - $52,800
Junior (1-3 years)
Full Time
Baltimore, MD
Onsite
Company Size
20,014 Employees
Service Specialisms
Information Technology
Engineering
Administration
Accounting & Finance
Security
Program/Project Management
Customer Service
Clerical
Sector Specialisms
Electric Power Generation
Electric Power Distribution
Gas Transmission
Gas Maintenance
Gas Distribution
Infrastructure
Fleet Management
Freight and Logistics
Role
Description
ticketing
client communication
ccure system
id badging
access control
inventory management
Manage support request through a ticking system using clear and concise communication with client
Respond to telephone, and e-mail requests in a professional, efficient and timely manner.
Follow both simple and detailed instructions for issuing access cards and operating in accordance with both written and oral guidance. This includes preparing reports, providing clear, concise, and polite customer service.
Provide support for Exelon Visitor Management program using CCURE access control system
Support daily issuance and programming of ID badges to include the following: program credentials into physical access control system; take inventory of supplies. Report system malfunctions immediately upon discovery
Requirements
ccure9000
access control
badging ops
high school
communication
security experience
Excellent communication and interpersonal skills.
Familiarity with access control systems and basic computer skills.
Previous experience in security, customer service, or a related field preferred.
Experience with CCure9000
High school diploma or equivalent.
Strong attention to detail.
Must be able to pass background checks.
Ability to work independently and as part of a team in a fast-paced environment.
One year badging operations Corporate security experience
Benefits
Referral bonus program
Annual Bonus for eligible positions: 7%
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Medical, dental and vision insurance
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Life and disability insurance
Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $38,400.00/Yr. – $52,800.00/Yr.
401(k) match and annual company contribution
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must be able to pass background checks.
Company
Overview
Exelon operates as America's largest regulated energy delivery company, formed from the merger of two century-old utilities in 2000.
It focuses on modernizing infrastructure and enhancing grid resilience through continuous investment.
The company's portfolio includes major utilities such as ComEd, BGE, PECO, Pepco, and others, covering vast transmission and distribution systems.
In 2022, Exelon spun off its power generation arm while maintaining full ownership of its transmission and distribution networks.
Exelon’s strategic initiatives often influence the mid-Atlantic and Midwest energy markets, shaping the regional energy landscape.
Culture + Values
Safety: We put safety first in all that we do.
Integrity: We uphold the highest standards of integrity in all of our actions.
Customer Commitment: We are passionate about exceeding customer expectations.
Excellence: We strive for excellence in everything we do.
Teamwork: We collaborate to achieve success as one team.
Accountability: We take responsibility for our actions and deliver on our commitments.
Environment + Sustainability
Net-zero emissions target by 2050.
Continued development of energy storage systems and cleaner energy solutions.
Inclusion & Diversity
Established various employee resource groups to promote a diverse and inclusive environment.