Badging Operator - ONSITE

Description

• Manage support request through a ticking system using clear and concise communication with client
• Respond to telephone, and e-mail requests in a professional, efficient and timely manner.
• Follow both simple and detailed instructions for issuing access cards and operating in accordance with both written and oral guidance. This includes preparing reports, providing clear, concise, and polite customer service.
• Provide support for Exelon Visitor Management program using CCURE access control system
• Support daily issuance and programming of ID badges to include the following: program credentials into physical access control system; take inventory of supplies. Report system malfunctions immediately upon discovery

Requirements

• Excellent communication and interpersonal skills.
• Familiarity with access control systems and basic computer skills.
• Previous experience in security, customer service, or a related field preferred.
• Experience with CCure9000
• High school diploma or equivalent.
• Strong attention to detail.
• Must be able to pass background checks.
• Ability to work independently and as part of a team in a fast-paced environment.
• One year badging operations Corporate security experience

Benefits

• Referral bonus program
• Annual Bonus for eligible positions: 7%
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Medical, dental and vision insurance
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Life and disability insurance
• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $38,400.00/Yr. – $52,800.00/Yr.
• 401(k) match and annual company contribution

Training + Development

Interview process

Visa Sponsorship

Security clearance