Field Service Electrician

Description

• Support regional coverage as part of a rotating 24/7 on-call schedule.
• Document service actions, site conditions, and asset performance with accuracy and clarity.
• Respond to system alerts dispatched by TOC, conducting on-site diagnostics and resolution.
• Escalate complex issues to TOC Engineers and collaborate on root cause investigations.
• Perform routine maintenance, scheduled inspections, and field-based component replacements.
• Assist in commissioning, troubleshooting, and warranty service of Torus energy storage systems.
• Following all safety procedures, including use of PPE and adherence to lockout/tagout (LOTO) protocols.
• Maintain tools, vehicles, and safety equipment in compliance with company and regulatory standards.

Requirements

• Ability to communicate information so others can understand. Must be able to exchange accurate information in these situations.
• Certifications in safety standards (e.g., OSHA, NFPA 70E) and renewable systems (e.g., NABCEP).
• Familiarity with communications hardware (e.g., routers, gateways, cellular modems) and basic cybersecurity practices related to field-deployed energy systems, including secure equipment handling, network connectivity, and data integrity.
• Must be capable of standing, bending, and executing repetitive tasks for prolonged periods of time.
• Must have mathematical knowledge, physical dexterity, and ability to use hand and power tools.
• Effective communication with both technical and non-technical stakeholders.
• Proficiency in reading, writing, and speaking English required.
• Regular and predictable attendance, including occasional evenings, weekends, and holidays.
• Electrician Apprentice License
• Working knowledge of AC/DC systems, electrical safety, and energy storage equipment.
• 2+ years working with energy systems such as battery energy storage systems (BESS), flywheel energy storage systems (FESS), and commercial HVAC equipment. Including troubleshooting, maintenance, and system integration in the field.
• Must report to work with the ability to use full and unimpaired skills and judgment to safely execute your job.
• Commitment to following all safety procedures, including use of PPE and adherence to lockout/tagout (LOTO) protocols.
• Ability to work a flexible schedule to support customers and team members on nights, weekends and/or holidays.
• 2+ years working with PV systems, including site-level troubleshooting and inverter support, string testing, assess array performance, and inspect PV balance-of-system components.
• Strong problem-solving skills and comfort with working independently in the field.
• Ability to work in inclement weather at varying times and places.
• 1+ years of experience performing comprehensive electrical work, including system installation, maintenance, and troubleshooting, in compliance with safety regulations and code requirements.
• Ability to lift and carry up to 60 lbs regularly as part of routine service work.
• Valid driver’s license and willingness to travel to customer and utility sites.
• Ability to read electrical diagrams, interpret system dashboards, and follow SOPs.
• Capable of working outdoors in various weather conditions and navigating active construction or utility sites.
• Must be willing and able to ascend ladders/stairs, work at varying heights, and on rooftops.

Benefits

• Torus paid Life and AD&D Insurance with option to purchase additional coverage
• Human-centered Paid Time Off (based on employment status) including unlimited discretionary PTO or 10 days accrued PTO; 10-days paid company holidays; Waiting period-free 100% paid parental leave.
• Human-centered Paid Time Off (based on employment status) including 10 days of accrued PTO; 10-days paid company holidays; Waiting period-free 100% paid parental leave.
• Peer Recognition Program
• 401(k) Retirement Savings Plan
• Health Benefits Package: Choice between traditional PPO or HSA eligible medical plans; Dental insurance; and Vision insurance
• Employee Rewards Package including equity
• Voluntary Short- and Long-Term Disability Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance