Coordinator - Customer Service at Al Ghurair in Dubai, Dubai, United Arab Emirates | Kablio

Role

Description

front desk

customer service

client relations

administrative support

leasing docs

Maintain a welcoming & professional environment at the front office at all times.
Greet & assist walk-in customers, address inquiries and complaints, and provide necessary information.
Handle client relations relating to complaints, service requests, and escalate issues when necessary to the concerned teams.
Extend administrative support to the Leasing & Property Management teams relating to leasing documentation as and when needed.

Requirements

interpersonal

communication

front office

reception

bachelor’s

ms office

Excellent interpersonal and communications skills
Excellent understanding of front office works, including reception and switchboard.
Bachelors degree in a relevant field will be preferred.
Knowledgeable in office administration , including MS office,& office equipment.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1960

Year Established

The company's origins trace back to 1960, marking the beginning of its journey as a prominent UAE-based conglomerate.

With a presence across multiple sectors, the company has developed a solid reputation in construction, real estate, and manufacturing.
Al Ghurair is a leader in various industries, including food processing, retail, and energy, shaping the economic landscape in the region.
The company's construction arm has worked on iconic projects like Dubai's Burj Khalifa and large-scale infrastructure developments.
Al Ghurair's manufacturing capabilities include state-of-the-art facilities in cement, aluminum, and packaging.
The company has a strong history in the food industry, operating one of the largest flour mills in the Middle East.
Its retail division includes renowned brands, offering everything from consumer goods to luxury products.
Al Ghurair has also made significant strides in renewable energy, investing in solar and sustainable energy projects.
With a commitment to growth, innovation, and excellence, Al Ghurair continues to evolve, expanding its portfolio and footprint across the globe.

Culture + Values

Winning corporate culture that promotes growth and fosters innovation
Customer‑driven strategy guided by quality, creative solutions, and a non‑stop search for better ways to serve our clients
Balance between implementing modern growth strategies and nurturing human resources
Focus on employee empowerment and creativity
Fostering a positive work environment and work‑life balance
Commitment to quality, vigorous involvement in the community, continuous investment in technology, and celebration of innovation spirit

Environment + Sustainability

30-70% Energy Reduction

Solar & Efficiency Upgrades

Achieved significant reductions in energy consumption through solar installations and efficiency upgrades across properties and manufacturing facilities.

~811,000 kg CO₂ Reduced

LED Lighting Retrofits

Implemented LED lighting retrofits across hospitality, commercial, and retail properties, resulting in substantial CO₂ emissions reduction.

30% Cost Reduction

Cogeneration Plant

Developed a cogeneration power plant to reduce operating costs and carbon footprint by approximately 30%.

70% Recycled Content

Aluminium Recycling

Achieved up to 70% recycled content in aluminium extrusion production, significantly reducing environmental impact.

Waste reduction and recycling: Minimization of controllable waste and reuse or repurposing of remainder.
Development of a sustainability plan introducing green concrete, water-saving initiatives, and motion-sensor lighting.
Pioneered manufacture of biodegradable and compostable NATIVIA™ BoPLA films from vegetable-derived resins.
Active participation in COP28 UAE and membership in Clean Energy Business Council.

Inclusion & Diversity

Clear policies to foster a merit‑based work environment with opportunities for learning and development.
Progress towards Emiratization by recruiting and developing UAE national talent.
Health and safety protocols tracked group‑wide to limit workplace accidents.
Regular health screenings (flu shots, eye exams) and awareness sessions on diabetes, cancer and stress management.
Social events (off‑sites, sports days, recognition awards, company iftars) conducted across the Group to enhance community engagement.

Articles

Projects

Careers

Corporate Responsibility

Company

Overview

Founded in 1960

Year Established

The company's origins trace back to 1960, marking the beginning of its journey as a prominent UAE-based conglomerate.

With a presence across multiple sectors, the company has developed a solid reputation in construction, real estate, and manufacturing.
Al Ghurair is a leader in various industries, including food processing, retail, and energy, shaping the economic landscape in the region.
The company's construction arm has worked on iconic projects like Dubai's Burj Khalifa and large-scale infrastructure developments.
Al Ghurair's manufacturing capabilities include state-of-the-art facilities in cement, aluminum, and packaging.
The company has a strong history in the food industry, operating one of the largest flour mills in the Middle East.
Its retail division includes renowned brands, offering everything from consumer goods to luxury products.
Al Ghurair has also made significant strides in renewable energy, investing in solar and sustainable energy projects.
With a commitment to growth, innovation, and excellence, Al Ghurair continues to evolve, expanding its portfolio and footprint across the globe.

Culture + Values

Winning corporate culture that promotes growth and fosters innovation
Customer‑driven strategy guided by quality, creative solutions, and a non‑stop search for better ways to serve our clients
Balance between implementing modern growth strategies and nurturing human resources
Focus on employee empowerment and creativity
Fostering a positive work environment and work‑life balance
Commitment to quality, vigorous involvement in the community, continuous investment in technology, and celebration of innovation spirit

Environment + Sustainability

30-70% Energy Reduction

Solar & Efficiency Upgrades

Achieved significant reductions in energy consumption through solar installations and efficiency upgrades across properties and manufacturing facilities.

~811,000 kg CO₂ Reduced

LED Lighting Retrofits

Implemented LED lighting retrofits across hospitality, commercial, and retail properties, resulting in substantial CO₂ emissions reduction.

30% Cost Reduction

Cogeneration Plant

Developed a cogeneration power plant to reduce operating costs and carbon footprint by approximately 30%.

70% Recycled Content

Aluminium Recycling

Achieved up to 70% recycled content in aluminium extrusion production, significantly reducing environmental impact.

Waste reduction and recycling: Minimization of controllable waste and reuse or repurposing of remainder.
Development of a sustainability plan introducing green concrete, water-saving initiatives, and motion-sensor lighting.
Pioneered manufacture of biodegradable and compostable NATIVIA™ BoPLA films from vegetable-derived resins.
Active participation in COP28 UAE and membership in Clean Energy Business Council.

Inclusion & Diversity

Clear policies to foster a merit‑based work environment with opportunities for learning and development.
Progress towards Emiratization by recruiting and developing UAE national talent.
Health and safety protocols tracked group‑wide to limit workplace accidents.
Regular health screenings (flu shots, eye exams) and awareness sessions on diabetes, cancer and stress management.
Social events (off‑sites, sports days, recognition awards, company iftars) conducted across the Group to enhance community engagement.

Articles

Projects

Careers

Corporate Responsibility