Provides all-inclusive, resort-style independent retirement living communities for 55+ adults.
Provide overnight concierge service, safety monitoring, and light maintenance.
13 days ago ago
Junior (1-3 years)
Full Time
Hilliard, OH
Onsite
Company Size
799 Employees
Service Specialisms
Independent senior living
All‑inclusive amenities
Housekeeping services
On‑site maintenance
Freedom Dining program
Transportation services
Fitness & wellness
24‑hour concierge
Sector Specialisms
Senior Living
Healthcare
Land Planning
Landscape Architecture
Residential
Luxury Independent Living
Retirement Communities
Sustainable Construction
Role
Description
resident support
emergency response
phone answering
marketing
administrative work
housekeeping
You will be the sole “go-to-person” of the community during the 3rd shift, and provide support to residents while preparing the community for the upcoming day.
You will assist in a number of different areas including interacting with Residents and Guests, answering the phone, marketing, administrative work, and performing assorted cleaning.
You will monitor and respond to emergencies such as the resident emergency call system, building life safety systems, and the fire alarm panel. This is not a position in the medical field, but you need to be comfortable calling emergency personnel, including 911, when appropriate.
You will perform housekeeping and custodial duties in common areas to prepare and organize the community for the upcoming day.
Requirements
driver's license
customer service
high school
microsoft office
overnight hours
physical lifting
Must be 21 years of age or older, maintain a current driver license and clean driving record and be comfortable valet parking Resident vehicles.
You are able to move tables and furniture periodically, lift and carry approximately 25 pounds, and operate janitorial equipment.
Previous work experience in customer service or hospitality, and working overnight hours preferred.
Strong knowledge of the local community, area, and region preferred.
A high school diploma or equivalent (GED) is required.
You are able to remain awake and alert throughout the night in order to quickly respond to emergencies.
Intermediate proficiency in Microsoft Office programs (Outlook, Word, and Excel).
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Early 2000s
Year of Founding
The company was established in Nebraska during the early 2000s.
Hundreds of Millions
Annual Revenues
The company generates annual revenues in the hundreds of millions, reflecting its strong financial performance and business model.
It builds and operates self-contained 55+ retirement resorts complete with gourmet dining, housekeeping, concierge services, and wellness facilities.
Typical developments include on‑site chefs, 24/7 staff, activity directors, theaters, pools, and fitness centers to create a vibrant daily life.
With each community fully staffed—including live‑in managers and maintenance—it’s a turnkey lifestyle solution for active older adults.
Headquartered in Lincoln, Nebraska, it has grown through both development and an in‑house general contracting arm.
Known for seamlessly blending resort amenities with independent living, it offers an upscale yet accessible retirement experience.
Culture + Values
Creating exceptional living experiences for residents and families.
A commitment to providing the best customer service.
Emphasizing a sense of family and community in all interactions.
Offering a fun, energetic, and supportive work environment.
Fostering teamwork, communication, and accountability.
Environment + Sustainability
By 2050
Net-Zero Energy Goal
Aiming to achieve net-zero energy use across all properties by 2050.
Commitment to energy efficiency and sustainability in community operations.
Utilizing green building practices and renewable energy sources.
Focusing on water conservation initiatives and waste reduction.
Engaging in regular environmental impact assessments and improvements.