Christman Building Innovation Group (CBIG)
CBIG initiates, champions and drives innovation and excellence across Christman's self-perform services.
5 days ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Lansing, Michigan, United States
Office Full-Time
Company Size
11-50 employees Employees
Service Specialisms
Sector Specialisms
Description
help desk
pc setup
windows imaging
it inventory
microsoft 365
end user support
We are seeking an IT Specialist for our Lansing, MI headquarters. The role focuses on responding to help‑desk tickets and delivering friendly, face‑to‑face or remote end‑user support. Occasional travel to project sites is required to set up IT services for new construction starts.
The position operates in a temperature‑controlled office environment with standard office equipment. Physical duties include talking, listening, sitting, walking, reaching, and occasional lifting of objects under 20 lb, all of which can be accommodated as needed.
- Provide first‑level enterprise help‑desk support, diagnosing and resolving software and hardware incidents.
- Set up and troubleshoot PCs, printers, phones, networking, and video‑conferencing equipment locally and at project sites.
- Install, configure, and image Windows 10/11 machines; deploy new IT equipment.
- Track IT inventory, record requests in the help‑desk system, and maintain departmental documentation.
- Assist with new user setups and manage the Microsoft 365 ecosystem while delivering high‑quality customer service.
Requirements
associate’s degree
bachelor’s degree
comptia a+
network+
detail‑oriented
strong communicator
- Required: Associate’s degree in IT or related field and at least 1 year of relevant experience (or equivalent).
- Preferred: Bachelor’s degree, 3 years IT experience, CompTIA A+ and Network+ certifications.
- Must be detail‑oriented, strong communicator, organized, able to prioritize multiple tasks and maintain confidentiality.
Benefits
Employees enjoy an employee‑stock ownership plan and a comprehensive benefits package that includes health insurance, 401(k) contributions, professional development, tuition reimbursement, and more.
- Benefits: employee‑stock ownership, health insurance, 401(k) contributions, professional development, tuition reimbursement.
Training + Development
Interview process
Visa Sponsorship
- no visa sponsorship; applicants must already be authorized to work in the u.s.
Security clearance
Overview
The Christman Building Innovation Group (CBIG) was created to initiate, champion and drive innovation and excellence across Christman’s multiple self-perform entities. In addition to 485 construction management and general contracting professionals, Christman currently employs more than 400 skilled trades men and women in carpentry, millwork, demolition, concrete, mass timber, earthwork, interiors, service and more. This group of construction and estimating professionals drives better service, cost efficiencies, safety solutions, technology advances and innovative practices for Christman’s self-perform operations nationally. CBIG connects our craftsmen and women to build upon regional successes and lessons learned across our offices in Michigan, Texas, Virginia, North Carolina and Tennessee.