Senior Product Manager

Description

• Coordinate appropriate testing groups, including internal users, operational leads, and select beta testers.
• Provide clarity, acceptance criteria, and continuous feedback throughout the development cycle.
• Conduct detailed workflow analysis with consultants “on the ground” to capture accurate operational needs.
• Prepare and maintain end-user documentation and training materials.
• Ensure all stakeholders have visibility of priorities, progress, and expected outcomes.
• Work in partnership with Ark’s low-code engineers to design and deliver new products, product enhancements and new features.
• Ensure deliverables align with business goals, operational requirements, and user expectations.
• Support ROI assessment and the development of business justification for product initiatives.
• Own the full product lifecycle for Ark’s internal and external (B2B) products, from discovery through to delivery and operational rollout.
• Contribute to the shared product roadmap via the product council, while owning and prioritising the product backlog.
• Translate high-level business requirements into clear, structured product requirements and user stories.
• Facilitate workshops, interviews, and process mapping sessions to understand current and future-state workflows.
• Ensure requirements are fully understood, analysed, and ready for development.
• Support ongoing testing, including functional, UAT, and iteration feedback cycles.
• Validate outcomes against requirements and ensure issues are resolved promptly.
• Act as the central point of communication between engineering, consultants, operations, and senior leadership.
• Work closely with consultants and internal teams to understand business processes, operational workflows, and improvement opportunities.
• Support successful adoption of new applications and features across the business.
• Host demos, briefings, and feedback sessions to support transparency and alignment.

Requirements

• Adaptable, proactive, and able to operate with autonomy.
• Demonstrated ability to translate strategy and operational insight into actionable product deliverables.
• Strong background in requirements gathering, business analysis, and workflow/process mapping.
• Industry-Leading Software: Our innovative tools streamline risk and compliance management, putting clients in control and enabling them to demonstrate accountability to stakeholders.
• Proven experience in a senior Product Manager / Product Owner role, ideally in a complex B2B environment.
• B2B product experience is essential.
• Highly analytical, structured, and comfortable working in complex operational environments.
• Excellent communicator able to collaborate with technical and non-technical stakeholders.
• Experience collaborating with low-code engineers or working in environments where rapid configuration and iteration are key.
• Proven Expert Knowledge: With over 30 years of experience and a trusted reputation among 200+ UK organisations, we provide workable solutions that align with our clients’ organisational and business goals, as well as regulatory requirements.
• Experience managing product backlogs and supporting software delivery teams.
• Experience within GRC, risk management, compliance, property, or related sectors is beneficial but not essential.
• Strong product mindset with a focus on delivering meaningful user and business outcomes.

Benefits

• 4x Salary Life Cover
• 25 days of annual leave, plus UK bank holidays
• Responsive Partnership: From every day, business-as-usual guidance to urgent, critical, complex, and contentious scenarios, we work in partnership with clients, becoming their trusted advisor and solution provider, whenever and wherever they need us most.
• Up to £800 discounts via Perkpal
• Company pension scheme (matched 5% contribution)
• Vitality Private Health Insurance, including membership to Vitality.

Training + Development

Interview process

Visa Sponsorship

Security clearance