Certified Fire Alarm Technician at Mircom Group Of Companies in New York, NY | Kablio

Role

Description

technical support

system programming

verification inspection

product testing

documentation

client training

Ensure our customers and end-users have a positive experience working with Mircom
Address inquiries and resolve technical issues, while providing quality customer care
Provide operational training to end-users
Occassionally perform Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Extend our service offerings to better meet customer needs
Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
Provide technical support to customers as needed
Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
Maintain accurate and organized documentation for all technical activities, including testing, verification, inspection and client interactions
Collaborate with Engineering and Applications department to ensure seamless integration of technical solutions and effective communication with clients

Requirements

nicet level2

programming

microsoft office

fire alarm

high‑rise

communication

Completion of high school and/or trade school
Ability to travel and overnight stays as required
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Excellent communication skills (written and verbal)
Program to effectively navigate fire protection systems with our end users.
Proficient in Programming experience
Superb in planning, organization, and multi-tasking skills
Possess a NICET Level 2 certification is an asset, or 3 to 5 years of fire alarm experience is preferred
Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
Thorough understanding of the high-rise market, including its unique challenges and code requirements
Residence in central New Jersey or any of the 5 boroughs in NYC is preferred
Proficient in Microsoft Office (PowerPoint, Excel and Word)

Benefits

A great working environment with opportunity for career advancement
Competitive salary
Company 401K program
Group Insurance benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1991 Founded

Year of establishment

Reflects the year the company was established.

2004 Acquired

Year of Secutron acquisition

Marks the strategic acquisition that expanded manufacturing capabilities.

177,000 sqft

Canadian manufacturing capacity

Highlights the scale of manufacturing facilities post-acquisition.

Mircom evolved from 1960s apartment intercom roots into a global life-safety technology force.
Headquartered in Vaughan, Ontario, with North American manufacturing and branch offices spanning Canada, the U.S., and overseas.
Publicly known brands include Mircom, Secutron, and U.E.C., delivering fire detection, alarm, security, access control, and mass notification.
Products – from addressable fire panels to emergency lighting – have been deployed in airports, hospitals, residential towers, and institutional campuses.
Typical projects include smart fire/alarm installs at venues like the Pan Am Games Athletes' Village and Berenice International Airport.
Highly vertically integrated: maintains Canadian production, engineering, and service under Mircom Engineered Systems for turnkey solutions.
Addresses sectors including commercial, healthcare, institutional, and residential markets around the world.

Culture + Values

Innovation – We challenge the status quo and develop new, creative solutions.
Quality – We focus on delivering exceptional products that exceed customer expectations.
Integrity – We are committed to doing the right thing, always.
Collaboration – We work as one team, valuing diverse perspectives and expertise.
Customer Commitment – We are dedicated to creating value for our customers through responsive service and innovative products.
Continuous Improvement – We are dedicated to improving our processes, products, and services.

Environment + Sustainability

2050 Target

Net-zero Emissions by 2050

The company is aiming to achieve net-zero emissions by the year 2050, demonstrating a long-term commitment to climate action.

Committed to reducing environmental impact and improving sustainability efforts.
Designing energy-efficient products to reduce resource consumption.
Focused on meeting global environmental standards and certifications.
Using environmentally friendly materials in products and manufacturing processes.
Implementing sustainable packaging initiatives and waste reduction programs.

Inclusion & Diversity

Dedicated to fostering an inclusive work environment where diversity is celebrated.
Equal opportunities are ensured in hiring, development, and promotions.
A strong focus on gender representation in leadership roles, with active programs supporting women in the workplace.
Annual tracking and reporting of diversity metrics to measure progress.

Articles

About Us

Careers

Products

Role

Description

technical support

system programming

verification inspection

product testing

documentation

client training

Ensure our customers and end-users have a positive experience working with Mircom
Address inquiries and resolve technical issues, while providing quality customer care
Provide operational training to end-users
Occassionally perform Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Extend our service offerings to better meet customer needs
Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
Provide technical support to customers as needed
Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
Maintain accurate and organized documentation for all technical activities, including testing, verification, inspection and client interactions
Collaborate with Engineering and Applications department to ensure seamless integration of technical solutions and effective communication with clients

Requirements

nicet level2

programming

microsoft office

fire alarm

high‑rise

communication

Completion of high school and/or trade school
Ability to travel and overnight stays as required
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Excellent communication skills (written and verbal)
Program to effectively navigate fire protection systems with our end users.
Proficient in Programming experience
Superb in planning, organization, and multi-tasking skills
Possess a NICET Level 2 certification is an asset, or 3 to 5 years of fire alarm experience is preferred
Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
Thorough understanding of the high-rise market, including its unique challenges and code requirements
Residence in central New Jersey or any of the 5 boroughs in NYC is preferred
Proficient in Microsoft Office (PowerPoint, Excel and Word)

Benefits

A great working environment with opportunity for career advancement
Competitive salary
Company 401K program
Group Insurance benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1991 Founded

Year of establishment

Reflects the year the company was established.

2004 Acquired

Year of Secutron acquisition

Marks the strategic acquisition that expanded manufacturing capabilities.

177,000 sqft

Canadian manufacturing capacity

Highlights the scale of manufacturing facilities post-acquisition.

Mircom evolved from 1960s apartment intercom roots into a global life-safety technology force.
Headquartered in Vaughan, Ontario, with North American manufacturing and branch offices spanning Canada, the U.S., and overseas.
Publicly known brands include Mircom, Secutron, and U.E.C., delivering fire detection, alarm, security, access control, and mass notification.
Products – from addressable fire panels to emergency lighting – have been deployed in airports, hospitals, residential towers, and institutional campuses.
Typical projects include smart fire/alarm installs at venues like the Pan Am Games Athletes' Village and Berenice International Airport.
Highly vertically integrated: maintains Canadian production, engineering, and service under Mircom Engineered Systems for turnkey solutions.
Addresses sectors including commercial, healthcare, institutional, and residential markets around the world.

Culture + Values

Innovation – We challenge the status quo and develop new, creative solutions.
Quality – We focus on delivering exceptional products that exceed customer expectations.
Integrity – We are committed to doing the right thing, always.
Collaboration – We work as one team, valuing diverse perspectives and expertise.
Customer Commitment – We are dedicated to creating value for our customers through responsive service and innovative products.
Continuous Improvement – We are dedicated to improving our processes, products, and services.

Environment + Sustainability

2050 Target

Net-zero Emissions by 2050

The company is aiming to achieve net-zero emissions by the year 2050, demonstrating a long-term commitment to climate action.

Committed to reducing environmental impact and improving sustainability efforts.
Designing energy-efficient products to reduce resource consumption.
Focused on meeting global environmental standards and certifications.
Using environmentally friendly materials in products and manufacturing processes.
Implementing sustainable packaging initiatives and waste reduction programs.

Inclusion & Diversity

Dedicated to fostering an inclusive work environment where diversity is celebrated.
Equal opportunities are ensured in hiring, development, and promotions.
A strong focus on gender representation in leadership roles, with active programs supporting women in the workplace.
Annual tracking and reporting of diversity metrics to measure progress.

Articles

About Us

Careers

Products