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Frontier Internet

Communications Technician

Company logo
Frontier Internet
Provides broadband, internet, and phone services to residential and business customers.
Install, maintain, and repair network facilities and associated apparatus from the station equipment to the line card, including voice, data, and ancillary equipment and network services.
14d ago
$1,894 - $3,674
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Powell, TN
Onsite
Company Size
12,800 Employees
Service Specialisms
Internet Services
Fiber Optic Networks
Telecommunications
Broadband Solutions
Customer Support
Sector Specialisms
Residential
Commercial
Industrial
Utilities
Government
Energy
Infrastructure
Transport
Role
What you would be doing
service repair
cable recovery
field work
equipment installation
plant maintenance
customer support
  • Effects repairs and restores service outages. Performs cable pair recovery activity.
  • Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment.
  • Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc.
  • Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services.
  • Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire.
  • Interfaces with customers to further analyze installation and repair issues. Response to inquiries and provides follow-up.
  • May work with molten lead and wax.
  • Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate.
  • Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
What you bring
degree
certifications
test equipment
climbing
communication
color perception
  • Ability to communicate naturally and pleasantly over the telephone and/or in person.
  • Desire a degree in electronics technology, to include successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.
  • May be required to have experience in one or a combination of: Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician, Cable Technician.
  • Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, pull box covers, etc.
  • Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.
  • Must possess the ability to perceive difference in colors.
  • Ability to work under pressure in stressful conditions.
  • Able to read and interpret architectural, electrical wiring diagrams.
  • Indoor-outdoor work. Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
  • Must possess the ability to distinguish audible tones/levels.
  • Requires alertness and attention to detail.
  • Ability to work in confined areas.
  • Able to operate test equipment such as VOMs, test sets, etc.
  • Ability to climb poles/ladders.
  • Ability to lift, carry, set-up, climb and take down ladders.
  • A valid driver’s license. Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours.
Benefits
  • Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours. Subject to scheduled and/or unscheduled overtime and call-out.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
  • not sponsoring any visas
Security clearance
  • may be subject to background checks as per the dot federal highway safety act
Company
Overview
Over 20 years
Operational History
The company has been providing services for over two decades, showcasing its experience and commitment to connectivity.
  • Specializes in delivering service to underserved and rural areas where connectivity options are limited.
  • Provides tailored solutions for both residential and business customers, focusing on reliability and speed.
  • Invests heavily in expanding fiber-optic networks to provide cutting-edge broadband services.
  • Notable for its commitment to improving internet access in remote and underserved regions of the U.S.
  • In addition to high-speed internet, the company offers bundled services including voice and TV packages.
  • One of the largest broadband providers in the U.S., with a growing presence in rural and suburban markets.
Culture + Values
  • “Hold your expertise lightly.” (Humility)
  • “Seek first to understand.” (Curiosity)
  • “Feedback makes us better!” (Constructive Feedback, Not Criticism)
  • “I can’t solve it all; we’ll iterate together.” (Demonstrate a Growth Mindset)
  • “Set world-class standards and seek every day to deliver radical value.” (Be Brave As You Seek Transformation)
  • “Be your best self.” (Empowerment & Autonomy)
  • “Assume generous intent and apply grace.” (Engage with Empathy)
  • “Be intentional; move out and make something.” (Bias for Action)
Environment + Sustainability
2M Customers
Fiber Customers Reached
Achieved over 2 million fiber customers in 2023, solidifying position as the largest U.S. pure-play fiber ISP.
~1.3M Passings
Fiber Passings Added
Expanded fiber network by adding approximately 1.3 million new passings in 2023 as part of deployment strategy.
  • Published greenhouse gas emissions baseline in 2023 to inform future reductions
  • Issued first green bond financing in 2023 to highlight energy efficiencies of fiber network
  • Launched 'Red Loves Green' fleet initiative, deploying EV installation vehicles
  • Fiber technology cited as inherently more energy-efficient than copper alternatives
Inclusion & Diversity
#1 Rank
Diversity Ranking
Recognized as the top-ranked company for diversity in Telecom/Broadband category by the California Public Utilities Commission.
  • Committed to making DE&I “part of the company’s DNA”, not just rhetoric
  • Leaders reflect workforce; workforce reflects customer base
  • Every teammate valued and treated equitably in rewards, promotions, pay
  • Inclusion defined as enabling employees to bring their ‘whole true self’ to work
  • Established Supplier Diversity Council and supplier tracking for diverse‑owned businesses
  • Gender representation unspecified–no public numeric breakdown available
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