Catering Sales Manager | Jacksonville Holiday Inn

Description

• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well.
• Actively solicit and book business following hotel standards.
• Keep abreast of current market trends and research competitors.
• Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
• Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
• Welcome group contact upon arrival at function and ensure guest satisfaction.
• Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
• Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
• Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
• Suggestively sell menus, which meet the clients’ needs and maximize revenues.

Requirements

• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Previous training in the hospitality industry, food service or the culinary fields.
• Knowledge of local activities and attractions appropriate for clientele.
• Bilingual English / Spanish a plus.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard
• Minimum 1-year prior experience in Sales, Catering or Convention Services.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Familiarity with Sales and Marketing tools.
• Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance