Description

Oversees and performs technical and mechanical work to ensure that interiors, exteriors, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality.

The role includes responding to resident work orders, diagnosing issues, and completing repairs per policies and codes, as well as managing the “make‑ready” process for vacant units, including inspections, punch lists, vendor coordination, and final inspection.

The incumbent develops and maintains standards for community appearance, inspects work of team members and contractors, manages inventory, performs preventative maintenance, and supports cost‑control initiatives.

Safety duties include conducting VEST safety meetings, maintaining current MSDS sheets, and staying up‑to‑date with OSHA and other regulations, while also delivering courteous customer service to residents and team members.

Additional responsibilities involve assisting the Community Manager with budgeting, following policies, performing routine equipment maintenance, conducting community inspections, completing documentation, and identifying improvement opportunities.

• Respond to resident service requests, diagnose defects, and repair per policies and codes.
• Manage “make‑ready” process: inspect vacated units, create punch list, schedule vendors, complete repairs, and verify work.
• Establish cleanliness and appearance standards for grounds, amenities, exteriors, interiors, and common areas.
• Inspect work of service team members and create corrective action plans.
• Inspect contractor and vendor work to ensure quality and compliance.
• Maintain spare parts inventory and coordinate supply orders within budget.
• Perform monthly preventative maintenance per policy.
• Implement cost‑cutting by fixing parts, minimizing waste, and proper tool use.
• Conduct safety meetings, keep MSDS sheets current, and stay compliant with OSHA regulations.
• Provide courteous, responsive customer service to residents and team members.
• Assist Community Manager in budgeting for repairs, maintenance, and capital expenses.
• Follow policies, monitor regulatory compliance, and report violations.
• Schedule and perform routine equipment maintenance; keep tools in excellent condition.
• Conduct community inspections to identify safety risks and communicate needs.
• Complete documentation timely and accurately for service requests.
• Identify improvement areas and suggest efficiency enhancements.
• Stay updated on industry technology, processes, and standards through training and research.
• Work both inside and outside apartment buildings and community amenities.
• Stand, walk, sit for long periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces.
• Operate in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Travel occasionally to other properties, trainings, or meetings as needed.

Requirements

The position requires flexibility to work indoors and outdoors in all weather conditions, stand or move for extended periods, lift up to 25 lb independently (50 lb with help), and be on call during evenings, weekends, and holidays.

Required certifications include EPA Type I/II or Universal refrigerant recycling, Certified Pool Operator (or to obtain), OSHA 10/30 (or to obtain), state‑required licenses, and a valid driver’s license for a golf cart.

The individual must possess hand‑tool proficiency, a reliable cellular device for on‑call, logical problem‑solving, strong customer service and communication skills, basic computer literacy with property‑management software preferred, and a high school diploma or equivalent.

• Lift/move up to 25 lb independently and up to 50 lb with assistance.
• EPA Type I & II or Universal refrigerant recycling certification.
• Certified Pool Operator (or obtain within 90 days).
• OSHA 10 or 30 certification (or obtain within 90 days).
• State and local required certifications.
• Valid driver’s license for operating a golf cart.
• Proficient with hand tools, power tools, mechanical equipment, and measuring devices.
• Reliable cellular device for on‑call responsibilities.
• Logical problem‑solving ability.
• Strong customer service and interpersonal communication.
• Effective written and verbal communication for representing management.
• Proficiency with internet, word processing, spreadsheets, databases; property‑management system preferred.
• Ability to operate basic office equipment (copiers, faxes, phones).
• Mathematical skills for financial and administrative tasks.
• High school diploma, GED, or equivalent experience/training.

Benefits

• Flexible schedule with on‑call duties during evenings, weekends, and holidays.

Training + Development

Interview process

Visa Sponsorship

Security clearance