Regional Technical Services Engineer, EMS, sount-central UK

Description

• Liaise with and inform the internal Technical Support Department regarding any site technical information required by installing and maintaining companies.
• Undertake customer trainings on EMS products, when suitably trained to do so.
• Ensure that all efforts are undertaken to meet company targets and timescales.
• Maintain and develop existing customer relationships, aligning with company objectives.
• Adhere to company health and safety policy, and other requirements relating to care of equipment.
• Attend and present at customer and internal meetings in accordance with regional and company objectives.
• Carry out radio site surveys as part of company sales requirements.
• Attend technical conference calls to discuss any sites regionally that require technical assistance.
• Complete site visit reports in accordance with company requirements.
• Provide feedback on new and existing product functionality/operation.
• Attend sites, where EMS products are installed to provide technical assistance to installer/maintaining companies.
• Supply technical support regionally and outside of the local area, where required.
• Respond to and follow up technical enquiries as necessary.

Requirements

• Good organizational skills.
• Toolkits supplied by EMS.
• Native/fluent English.
• Ability to present oneself and company products in a professional and competent manner.
• Appropriate computer skills in MS Office package, internet and email.
• Full driving license.
• Be able to work well with others to achieve objectives.
• Credible and comfortable in dealing with tense situations.
• Excellent communication skills and telephone manner.
• Good understanding of fire and security industry codes of practice.
• Min. 3 years of relevant experience in the Fire & Security industry is a must.

Benefits

• A competitive salary, a company car, laptop, cell phone..
• A challenging, versatile technical position, in which you will continue to develop yourself and learn about and test new products and applications.

Training + Development

Interview process

Visa Sponsorship

Security clearance