One‑stop provider of fire protection & security systems: design, install, inspect, test, maintain, monitor.
Install, troubleshoot, service, and repair fire alarm and security systems.
12 days ago ago
Intermediate (4-7 years)
Full Time
Rogers, AR
Field
Company Size
1,342 Employees
Service Specialisms
Fire Alarm Systems
Security Systems
Emergency Lighting
Fire Suppression Systems
Life Safety Systems
System Integration
Design & Engineering
Installation Services
Sector Specialisms
Fire Protection
Security Solutions
Life Safety
Fire Alarm Systems
Fire Sprinkler Systems
Special Hazards
Kitchen & Paint Booth Suppression
Security & Monitoring
Role
Description
field service
troubleshooting
repair
explosive handling
customer communication
technician training
Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies and procedures. Participate in weekly Toolbox talks.Employee must know where all related safety documentation is at all times on each project.
Complete documentation on work orders.
Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
Use Field Service Lightning to track work orders, materials needed, time on job, etc.
Ensure company provided vehicle is clean and well maintained as required by company policies.
Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
Train service technician trainees all applicable aspects of fire protection.
Requirements
nicet level1
sage 300
fire alarm
driver’s license
high school
2 years
2 years of professional computer skills, preferred.
Knowledge of different manufactures clean agent and high-pressure suppression systems.
Valid driver’s license with acceptable driving record required.
Programing and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.
Appropriate use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
High School Diploma or equivalent, required.
Must have the ability to effectively read, write and communicate in English with employees and customers.
NICET Level 1 Fire Alarm Certification, required.
Must be able to travel 90% of the time, locally.
Required to be punctual to required work locations and complete scheduled projects in timely manner.
NICET or state specific certification, preferred.
Comprehensive working knowledge of fire alarm codes and standards.
Benefits
Paid Vacation and Holidays
Employee Referral Program
Employee Assistance Program
Vision Insurance
401(k) Plan with Company Match
Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
Life Insurance for Team Members and Dependents
Dental Insurance
Long-Term Disability – Employer Paid
Medical Insurance
Short-Term Disability – Employer Paid
Flexible Spending Accounts
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must comply with drug and alcohol policy and undergo background screening, possibly including customer‑specific requirements.
Company
Overview
$449 Million
Annual Revenue
Reflects the company's strong financial momentum and market presence.
$335K
Revenue Per Employee
Indicates high revenue generation per employee, showcasing operational efficiency.
Rebranded to Summit Fire & Security in 2018 after joining SFP Holding.
Offers comprehensive services from engineering and installation to 24/7 monitoring across multiple U.S. regions.
Provides services for new-construction alarm and sprinkler systems in commercial buildings, residential safety installations, and ongoing lifecycle maintenance.
Headquartered in Reno with branches spanning Western, Southern, and Eastern U.S., blending local responsiveness with national scale.
Operates as a full-service partner, often absorbing smaller local fire-security firms under a centralized corporate framework.
Trusted for both standard builds and mission-critical sites, offering bespoke clean-agent suppression, warehouse integrations, and advanced intrusion systems.
Culture + Values
The company strives for excellence in all its operations.
A culture of continuous improvement and learning is fostered.
The organization is committed to the highest standards of integrity.
A collaborative team environment that values individual contributions.
Customer focus and satisfaction are prioritized above all else.
Safety is considered the top priority in all activities.
The company operates with honesty, integrity, and transparency in all dealings.
Environment + Sustainability
2030
Net Zero Target
The company aims to achieve net zero carbon emissions by 2030.
Focus on reducing the environmental impact of operations.
Continuous efforts to minimize waste and reduce energy consumption.
Commitment to sustainable practices across all departments.
Inclusion & Diversity
Fostering an inclusive work environment where everyone feels respected and valued.
Committed to building a diverse workforce that reflects the communities we serve.
Providing equal opportunities for career growth and development for all employees.