Front Office Executive

Description

In this role you will be on the front lines of customer service, managing one of the busiest front‑desk environments. You will welcome visitors, guide employees, and ensure a professional first impression for all who enter the office.

Daily duties include handling incoming and outgoing calls, maintaining telephone registers and client contact databases, and keeping the reception area stocked with up‑to‑date magazines and newspapers. You will also perform general administrative and help‑desk tasks while adhering to company regulations.

Additional responsibilities involve contributing to monthly management reports, participating in emergency evacuation procedures, and developing policies and procedures for reception functions. You may also assist with conference‑room scheduling, event coordination, and floral arrangements as needed.

• Greet and direct visitors while maintaining a welcoming atmosphere.
• Answer and route all incoming and outgoing telephone calls.
• Keep reception area organized, including display of current magazines and newspapers.
• Update and manage telephone registers, call tracking logs, and client contact databases.
• Perform general admin and help‑desk activities in compliance with company policies.
• Contribute data for monthly management reports and support emergency evacuation drills.
• Create and revise reception policies, procedures, and coordinate conference‑room usage and events.
• Schedule and oversee floral arrangement setups for the office.
• Work on‑site in Mumbai, Maharashtra, with a 48‑hour weekly schedule.
• Apply even without meeting all requirements; JLL utilizes AI to assess applications.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance