Track outreach performance, scheduled appointments, and conversions
Support the sales process through detailed follow-up and timely outreach
Contact previous R3 customers to schedule retail HVAC bids and follow-ups
Working closely with the Marketing Department on promotional sales and seasonal campaigns
Maintain consistent communication via outbound calls, email, and text
Educate homeowners on HVAC services, promotions, and seasonal offerings
Generate new leads using proactive outreach, networking, and local market engagement
Schedule bidding appointments for the Comfort Advisor and HVAC team
Participate in team meetings and contribute ideas to improve lead generation
Nurturing existing networks
Serve as the main driver aligning customer outreach with marketing efforts
Generating new leads through proactive outreach
Build and maintain a strong pipeline of retail opportunities and track all activity in the CRM
Share feedback, customer trends, and results to help improve future campaigns
Reconnecting with previous R3 customers
Maintain accurate logs of calls, customer interactions, and generated leads
Provide clear communication to ensure a smooth homeowner experience
Coordinate with the Marketing Department on promotional sales initiatives and seasonal campaigns
Requirements
metrics-driven
hvac
collaboration
communication
customer service
outbound calling
Comfortable in a structured, metrics-driven role
HVAC or home services experience is a plus, not required
Ability to collaborate effectively with sales, service, and marketing teams
Strong communication and customer service skills
Experience with outbound calling, customer outreach, or sales (preferred)
Benefits
Family-owned company with a supportive, accountable culture
Clear opportunities for career growth and advancement
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
offer contingent on successful background check.
Company
Overview
Top certification
Industry Recognition
The company has earned top certifications from leading manufacturers GAF and Owens Corning for their storm-damage expertise.
Under a day
Fast Turnaround
Some full roof installations are completed in under a day, showcasing their efficient service delivery.
Founded in 2020, this family-owned general contractor grew quickly to serve homeowners and businesses across Iowa, Illinois, and Florida.
Their journey began restoring storm-battered properties, guiding clients through insurance processes before delivering quality roofing and siding solutions.
They expanded from simple inspections to full residential and commercial roof replacements, exteriors upgrades, and solar-roof consultations.
They stand out by combining in-house inspections, insurance-claim support, and efficient installation delivered in a single day.
They operate HAAG-certified inspectors and drone surveys to diagnose issues before they even knock on your door.
Typical projects range from hail-damaged homes to complex commercial roofing and energy-efficient exterior installs.
An unusual fact: they sometimes include solar-roof consultations alongside traditional roofing work.
Their financial model mixes storm-repair contracts with energy-oriented exterior projects to balance recurring demand.
Culture + Values
Customer First: We prioritize responsiveness and clarity in communications, ensuring every client understands our process and outcomes.
Safety-Driven: Mandatory safety training and PPE usage for all on‑site staff—zero compromises on safeguards.
Accountability: Every project has a single point of responsibility from start through warranty period.
Growth & Learning: Regular professional development sessions and certifications for crews and office staff.
Transparency: Clear, itemized estimates and invoicing; real‑time project status updates available to clients.
Environment + Sustainability
70%+ recycled content
Recycled Roofing
Metal roofing materials are made with a high percentage of recycled material, contributing to resource conservation.
40–60 years lifespan
Long-Lasting Roofs
Metal roofs have an extended service life, reducing the need for frequent replacements and minimizing waste.
Roof systems designed to support future photovoltaic installations, with no roof penetrations required.
Stormwater reduction via reflective and high-recycled-content roofing, mitigating runoff heat and volume.
Inclusion & Diversity
No publicly stated DEI strategy or gender‑diversity statistics found.
No measurable targets or reported outcomes related to hiring, promotion, or retention by gender or other demographics.