Assistant General Manager (Part Time)

Description

• Data enter and update information in the database; record and track documents and information.
• Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings.
• Research and respond to inquiries in-person, by phone, and email.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Manage all mail and email correspondence to homeowners, vendors, subcontractors, and members of the board of directors.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Activate and issue pool passes, parking passes, and key FOBS.
• Receive, sort, log, and distribute mail and packages.
• Issues violation letters to homeowners and follow-up to ensure corrected.

Requirements

• Excellent communication skills (written and oral) and conflict resolution techniques.
• Confident in experience and collaborative spirit.
• Customer service driven and team oriented with a consultative approach when assisting others.
• Well-versed in Microsoft office products (Word, Excel, Outlook).
• 2+ years of administrative experience in single-family, multi-family, leasing, vacation rentals, corporate, or hospitality environments.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance