Shared electric micromobility provider offering e‑scooter and e‑bike rentals in cities worldwide.
Maintain insurance data repositories and internal tracking systems, ensuring accurate and audit-ready information
As the Insurance Risk Associate, you support the operation of Voi’s global insurance programs by maintaining accurate data, coordinating with insurers and brokers, and supporting claims and compliance processes. You help ensure reliable reporting, strong governance, and clear operational insights for the business.
Act as an operational point of contact for internal teams requiring insurance support
Support claims trend analysis and prepare structured inputs for reporting and decision-making
Track actions and deadlines, and validate claims-related invoices, deductibles, and settlement records
Maintain claims logs and support claims processing, escalations, and follow-ups across all insurance lines
Produce recurring reports on claims trends, open cases, and key performance indicators
Maintain accurate insurance documentation, compliance records, and defined insurance processes
Coordinate with insurers, brokers, and external partners to support renewals, audits, regulatory submissions, and continuous coverage
Support dashboards, data visualisations, and improvements to data quality, reporting structures, and workflows
Prepare meeting materials, summaries, and reports, and maintain SOPs and internal process documentation
Support the day-to-day administration of global insurance programs across multiple insurance lines
Prepare insurance documentation for tenders, contracts, and regulatory requirements, including certificates
Assist with policy wording reviews and flag potential issues to senior insurance stakeholders
Strong attention to detail and experience maintaining accurate, structured data and records
Experience with BI or data tools (e.g. Metabase, Snowflake, Steep, Tableau) is a plus
Analytical and reporting skills, including tracking claims, analysing trends, and validating financial data
Fluent English required; Swedish is highly desirable
Good knowledge of insurance lines, claims processes, policy documentation, and regulatory requirements
WHAT YOU NEED TO EMBARKYou are detail-oriented, structured, and comfortable working hands-on across insurance operations, data, and stakeholder coordination.
Experience supporting workflow improvements, knowledge management, or data quality initiatives
2–4 years of professional experience in an insurance context (claims, underwriting, broking, or insurance operations)
Proactive, solutions-oriented mindset and willingness to learn new systems and insurance concepts
Proficiency in Excel and Google Sheets
Experience working with insurers, brokers, or third-party claims handlers is advantageous
Get “skin in the game” through our employee options program
Work from our dog-friendly office in Stockholm.