Lead Maintenance Technician - Midtown Exchange

Description

• Reports resident/tenant lease and policy violations to management.
• Regularly coordinates unit inspections in partnership with management.
• Maintains a clean and safe work environment and follows all safety and emergency procedures.
• Works designated schedule and adheres to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies/procedures.
• Prepare and turn vacated apartment units within a 24-hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed, and repairs done in a timely and impeccable manner.
• Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.
• Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting, and landscaping.
• Responds to open work orders and resolves resident/tenant requests within 24 hours.
• Reviews turnover schedule regularly with management team.
• Assists in maintaining sufficient maintenance supply stock.
• Assists in scheduling and completing preventive maintenance for buildings and building equipment.
• Maintains exterior grounds and interior common areas in quality, presentable condition.
• Obtains approvals for expenditures and maintains budgets.
• Use a variety of hand and power tools, electric meters, and material handling equipment in performing duties.
• Attends all required meetings and training sessions, including travel to corporate headquarters as needed.
• Works as a team player and interacts with all internal and external customers in a friendly/efficient manner.
• Hands-on work of all building repairs, preventative maintenance, and general upkeep of the facility with special attention to more involved operations or projects.
• Keeps management informed at all times in the areas of: property conditions, resident/tenant complaints, and suggestions for improvement of property performance.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required. Evening and weekend on-call rotations as required.
• Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.
• Produces required volume of work by planning, organizing, and prioritizing work duties.
• While this position has no direct reports, it is expected to exhibit strong leadership qualities; including, but not limited to mentoring/training of other maintenance staff, assisting property management in prioritizing and delegating work orders, and coordination of vendor work.
• Walks property at regular intervals (daily) to ensure resident/tenant property rules are being followed and that the property is clean and orderly and in good maintenance condition.

Requirements

• Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• Current and valid driver's license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Must provide own hand tools.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Special boilers license or willingness to obtain one, if applicable.
• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience.
• Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.
• Certified Pool Operator (CPO) or willingness to obtain one, if applicable.
• As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record.
• Current and valid driver's license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Successful completion of pre-employment strength test or 'CRT examination' is required.
• 1-4 years of experience in maintenance or related carpentry/construction. Ideally in residential or commercial real estate.
• Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)
• Must be able to lift over 50 lbs, occasionally.
• Must be respectful of resident/tenant privacy, including specific commercial tenant needs.
• Must live within 30 minutes of property to meet on-call standards and expectations.

Benefits

• Medical, dental and vision insurance plans
• Some evening and weekend on-call rotations are required. Ask about our new on-call incentive program!
• Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability; Pet insurance
• Fully vested 401k company match program
• 9 Paid holidays and competitive PTO program
• Sherman Associates' Starbucks and Hotel discounts
• Employer-paid short term disability
• Employer-paid life insurance
• Employer-paid employee assistance program

Training + Development

Interview process

Visa Sponsorship

Security clearance