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Receptionist
Audley Villages
Provide excellent reception service and communication to residents and colleagues at a retirement village development with a focus on hospitality and event organization.
15d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
West Yorkshire, England, United Kingdom
Onsite
Company Size
1,500 Employees
Service Specialisms
Care services
Home care
Assisted living
Concierge services
Domiciliary care
Palliative care
Dementia care
Parkinson's disease care
Sector Specialisms
Mechanical
Electrical
Public Health
Lift Services
Energy Strategies
Facility Services Audits
Low Energy Solutions
Heat Recovery Systems
Role
What you would be doing
event awareness
event advisory
- To be fully aware of all events planned and be able to advise.
What you bring
problem solving
customer service
local knowledge
adaptability
leadership
reliability
- Ability to effectively manage and help to resolve any complaints or issues.
- Experience in taking reservations and handle business enquiries in a courteous and friendly manner.
- To have a good working knowledge of the local area and facilities available offsite.
- Be hands on and have a flexible approach to daily duties and shift patterns.
- Ability to delegate duties to junior colleagues, enable them to develop within their role.
- Be punctual and promote team spirit.
- Work life balance
- Refer a friend bonus scheme
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Guest suites at staff rates at all of our luxury villages nationwide
- 28 days holiday (inclusive bank holidays)
- Free membership to our Healthcare Cash Plan Scheme
- Free uniform and a lot more…
- Excellent learning and development opportunities
- 50% discount on food and drinks at all of our restaurants nationwide
- Competitive salary
- Company pension scheme, with a 5% company contribution
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- may include checks for criminal history and credit check.
Company
Overview
- To provide high-quality, luxury retirement living experiences.
- Offers bespoke retirement villages designed to support independent living.
- Creates environments where older adults can thrive in comfort and community.
- Known for combining top-tier healthcare facilities with spacious, elegant homes.
- Includes a range of personalized services, from leisure activities to medical care.
- Dedicated to helping residents enjoy their retirement with flexibility and choice.
- Properties are set in beautiful locations, often within scenic countryside or close to urban centers.
- Developments are renowned for their modern amenities, innovative designs, and commitment to resident well-being.
- We believe in providing people with a home that helps them to live life to the fullest.
- Our values are built around quality, care, and trust.
- We deliver the highest standard of service through a personal approach.
- We respect the individuality of every resident and team member.
- We foster a collaborative and supportive environment.
2030
Net Zero Target
The company is committed to achieving net zero carbon emissions by this year.
- We focus on sustainable building practices and materials in our developments.
- We actively reduce waste and increase recycling efforts across our villages.
- We are improving energy efficiency through the use of renewable energy sources.
- Our initiatives include green roofs, energy-efficient lighting, and waste reduction strategies.
45% women
Senior management roles
Reflecting a strong commitment to gender balance, women hold 45% of senior leadership positions within the organization.
- We are committed to building a diverse and inclusive workforce.
- We focus on creating an environment where everyone can thrive, regardless of background.
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