Technical Sales Specialist

Description

• Document current technical configurations, process map workflows, and create presentations.
• Design training documentation and coordinate training sessions with in-house SMEs or system manufacturers.
• Conduct research and analysis as requested by leadership to support key stakeholders and projects.
• Providing Scheduling and management support.
• Act as subject matter expert and take ownership for assigned systems, processes and deliverables.
• May direct day-to-day operations and workflows for a small team as needed.
• Maintain positive working relationships between peers and managers as well as clients, integrators, vendors, tenants, and other partners. Use tact and diplomacy to exchange information and handle sensitive issues while maintaining confidentiality.
• Compile and format transactional or statistical reports for presentation at all levels of the organization.
• Design and maintain an audit program and track compliance with standard practices and procedures. Identify and remedy potential issues or concerns in consultation with System Support Manager
• Coordinate with electronic security vendor partners to achieve a high level of client satisfaction.
• Apply industry best practices to initiatives involving the improvement of security systems and hardware.
• Coordinate collaborative meetings to ensure ongoing progress towards targeted objectives while promoting active dialog and team cohesion.

Requirements

• Professional certification in the security industry (ASIS Physical Security Professional or similar).
• Leadership experience including implementation of best practices, planning and management of projects, and ability to interpret and convey complex, difficult, or sensitive information.
• Ability to manage complex processes and competing priorities with minimal supervision.
• Bachelor’s degree in computer science, Business, Finance, Criminal Justice, or equivalent education and related training required.
• Advanced experience manipulating large datasets using Excel, Access, and SQL Server Management Studio.
• Demonstrated ability to learn multiple software applications and advanced proficiency with Microsoft Office software products.
• Five or more years’ experience in physical security technology or security operations.
• Prior experience with the following physical security technology products: Access Control: Honeywell ProWatch, Video Surveillance: Verint / March Networks, Alarm Systems: Bosch / DMP / Pacom.
• Strong verbal/written communication ability to communicate complex information in a succinct manner.

Benefits

• Extensive product and on the job/cross training opportunities
• JCI Employee discount programs (The Loop by Perk Spot)
• Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
• Competitive base salary and a comprehensive bonus program.
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.

Training + Development

Interview process

Visa Sponsorship

Security clearance