Light Grey Kablio Logo
Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
3D Shield
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Stanley Black & Decker, Inc.

Customer Service/Inside Sales Rep

Company logo
Stanley Black & Decker, Inc.
Provides power tools, hand tools, outdoor equipment, engineered fastening systems and industrial solutions.
Customer service, estimating, and sales support for aerospace manufacturing
13d ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Manchester, CT
Onsite
Company Size
48,500 Employees
Service Specialisms
Power Tools
Hand Tools
Security Solutions
Industrial Automation
Construction Services
Product Innovation
Technology Solutions
Home Improvement
Sector Specialisms
Industrial
Manufacturing
Security Solutions
Access Control
Maintenance, Repair & Operations (MRO)
Smart Factory Solutions
Outdoor Products
Residential
Role
What you would be doing
cost estimating
profitability analysis
delivery metrics
demand coordination
revenue forecasting
proposal development
  • Prepare and make presentations to customers and company management.
  • Take an active role in pricing and proposal recommendations including strategic rationale.
  • Work with all areas of manufacturing, planning and outside vendors to align commitments and schedule adjustments.
  • Creation of customer proposals
  • Job cost estimating
  • Analyze profitability of existing orders
  • Maintain OTD and quality metrics with customers.
  • Coordinating customer demand with planning and manufacturing.
  • Assessment of opportunities from customers and outside sales team
  • Maintaining delivery performance with customers
  • Responsible for Estimating focused on Aerospace and Defense tubes, ducts, sheet metal fabrications and machined products.
  • Keeping customers up to date with current part status and commit dates.
  • Forecasting revenue based on part status and customer demand.
  • Review of customer pricing agreements, development of customer proposals, profitability of orders and backlog, tracking analytics of win rates and profitability.
  • Provide input and analysis associated with new product development and market forecasting.
  • Expand customer portfolio emphasizing scalable opportunities.
  • Work with the team to prepare business cases for profitable new business.
What you bring
excel
powerpoint
bachelor's
3+ years
customer portals
supply chain
  • Ability to assess tooling needs
  • 3+ years in a customer service, manufacturing, engineering environment or in previous estimating role
  • Working knowledge of business finance helpful
  • Communication skills to work with customers and vendors
  • Proficient with Excel and PowerPoint
  • Familiarity with customer portals and commit demands
  • Ability to source required materials and components
  • Ability to estimate manufacturing times for machining, assembly, welding and forming
  • Motivated and ability to work independently
  • Interpersonal skills to work with cross-functional teams
  • Ability to work from and understand customer drawings and specifications
  • Bachelor’s Degree preferred
  • Experience with supply chain management and strategic sourcing helpful
  • Experience with Pratt & Whitney, Northrop Grumman, General Electric, Collins, Boeing preferred
Benefits
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
  • Competitive salary
  • Discounts on Stanley Black & Decker tools and other partner programs.
  • Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
  • Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1843
Company origins
The company traces its history back to its founding year, establishing a legacy that spans generations.
2010 merger
Corporate expansion
Significant growth achieved through a major merger that expanded its global reach and product offerings.
15.8B revenue
Annual revenue
The company generates substantial annual revenue, reflecting its position as a leading global enterprise.
100+ facilities
Global footprint
Operates a widespread network of facilities across numerous countries, underscoring its international presence.
  • Operates across two main domains: tools & outdoor products (power tools, hand tools, lawn & garden) and industrial solutions (engineered fasteners, infrastructure attachments).
  • Its brands – including DEWALT®, CRAFTSMAN®, STANLEY®, BLACK+DECKER® and Cub Cadet® – are staples on construction sites, in workshops and homes worldwide.
  • Typical projects range from consumer DIY kits to supplying fastening systems for automotive assembly lines and supporting infrastructure work on bridges and roads.
  • The company stands out for its deep roots dating back to wartime production for WWII.
  • It continues to innovate, launching hundreds of new products annually and pushing digital jobsite tools and electrification in power tools.
  • An unusual fact: it claims leadership in both household hardware and advanced fastening technologies—covering everything from consumer gadgets to industrial-grade applications.
Culture + Values
  • Operate with high standards of ethics and integrity
  • Create outstanding products & solutions
  • Ensure excellence in product safety
  • Partner with suppliers to deliver differentiated value to stakeholders
  • Continually improve processes and quality management systems
  • End‑user obsession & innovation
  • Customer focus – delivering on commitments for service excellence on‑time and in‑full
  • Operational & functional excellence through simplification, optimization and reducing complexity
  • People & culture – fostering collaborative environments where employees can create, ideate, work and thrive
  • Safety first, safety second, safety always (through Safety Cardinal Rules)
Environment + Sustainability
42% Scope 1 & 2 Emissions
Net-Zero Target Reduction
Aim to reduce greenhouse gas emissions in Scope 1 and 2 by 42% by 2030, using a 2022 baseline.
100% Zero Waste Targets
Landfill Diversion Goal
Aiming for zero waste to landfill across all manufacturing and distribution sites by 2040, with significant progress already made.
20% Science-Based Targets
Supplier Emission Reduction
20% of suppliers by spend have established science-based Scope 1 and 2 emission reduction targets.
$16.9M Energy Efficiency
Investment Impact
Over $16.9 million invested in energy-efficiency projects since 2021, generating significant energy savings and reducing emissions.
  • Reduced Scope 3 emissions intensity ~11% in 2023
  • East Longmeadow solar PPA: $17.4M committed over 20 years from 2025, reducing 69,640 MT Scope 2 emissions annually
  • Removed >700,000 lbs of problematic plastics from packaging, targeting 2025 sustainable packaging goals
  • Lifecycle assessments to design for circularity and minimize environmental impact
  • Battery-powered product electrification (e.g., DEWALT POWERSHIFT) to reduce use-phase emissions and noise
Inclusion & Diversity
3% Trade Pros Women
Trade Industry Representation
Women represent ~3% of trade professionals, highlighting the need for targeted support programs.
>1,200 Suppliers Engaged
Supply Chain Sustainability
Over 1,200 suppliers engaged in 2023 via CDP supply-chain surveys to promote science-based targets.
#71 Corporate Citizens
DEI Culture Rank
Ranked #71 in the 100 Best Corporate Citizens 2022 for building a culture of inclusivity.
CDP Rating A
Supplier Engagement
Received an A rating in CDP Supplier Engagement in 2023, reflecting strong sustainability efforts.
  • Named one of the Best Companies for Women (Comparably 2021)
  • Awarded Comparably’s Best Company Culture & Best Company for Diversity (2021)
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio