Receptionist

Description

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

• Raising and processing purchase orders as and when required
• Liaising with our Internal customers daily to ensure timely collection of deliveries received at Lion House
• To provide administrative support to enable the Facilities department to function effectively and efficiently and within agreed SLA’s
• Maintaining and monitoring stock levels associated with the Receptionist role - stationery and refreshments at Lion House
• Receiving Internal post and delivering through the internal post system
• Assisting in the collection and distribution of all inbound Ecotricity post and made ready for collection daily
• Operating the facilities service desk and responding to requests
• Working with relevant departments on ensuring associated tasks are completed via the Service Desk Function, including; Pool Car Bookings, Outside Catering Requests, Refreshment requests, Stationery and deliveries
• Operate and maintain an effective filing system for the department
• Meeting and greeting of visitors to Ecotricity buildings. Providing a welcoming and professional service to visitors and internal staff at Ecotricity by manning the receptionist desk at our Lion House site
• The issuing and cancellation of ID cards to staff and contractors
• DSE monitoring of new starters
• Ordering and monitoring of refreshments for all buildings
• Supporting teams of Ecotricity’s Estates and Facilities department
• Monitor pool car documentation to ensure that we remain compliant with internal and HMRC rules, and lease company conditions

Requirements

• Professional, courteous and friendly approach towards their work
• Excellent Time Management & Personal Organisational Skills
• Excellent Written & Verbal Communication Skill
• Significant administrative, receptionist or F2F service experience
• Electricity or Utility Industry Knowledge (preferred)
• Flexibility and the ability to manage multiple work-streams
• Experience of Customer Management Systems (SAP or Salesforce preferred)
• Exceptional administrative skills with the ability to work to tight deadlines
• Basic Computer Literacy including Microsoft Office Packages

Benefits

• Healthcare plan, life assurance and generous pension contribution
• Hybrid Working
• Volunteering Day
• Various company discounts (including shops, gyms, days out and events)
• Holiday of 25 days (plus bank holidays) & ability to buy/sell days
• Cycle to work scheme, car pooling and onsite parking available

Training + Development

Interview process

Visa Sponsorship

Security clearance