Industry‑leading provider of fire protection, life safety and security services across the U.S.
Collect overdue accounts, manage AR aging, and coordinate with management to reduce delinquency.
14 days ago ago
Junior (1-3 years)
Full Time
Alpharetta, GA
Field
Company Size
6,000 Employees
Service Specialisms
Fire suppression systems
Fire alarm systems
Fire sprinkler systems
Portable fire extinguisher service
Restaurant/kitchen fire suppression
Special hazards systems
Physical security
Access control
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
customer research
report generation
ar reconciliation
invoice submission
erp updates
collections calls
Performs research and updated recordkeeping of customer information.
Creates reports regarding the current status of customer accounts as requested.
Collaborates with the Senior Account Managers to reconcile accounts receivable on a periodic (at least bimonthly) basis.
Update Work Orders with Notes
Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
Ensures the security and privacy of customer information and files.
Generates monthly billing reports
Communicate with Collections Manager about status of past due accounts or situations where additional leverage is needed to obtain the desired outcome of collection efforts.
Responds to telephone inquiries and assists in resolving questions related to the customer accounts and documents accordingly.
Research customer discrepancies and past-due amounts with the assistance of the Senior Account Managers and Director.
Submit Invoices and paperwork
Prepare FDL letters and request attorney FDLs as needed and recommend accounts for third-party collection and/or write-off.
Maintain current and detailed collection notes.
Provides consistent, professional, courteous, and high-quality customer service.
Work returned statements as needed to collect outstanding debt, obtain updated contact information, and update ERP systems with current information.
Initiates contact with customers having delinquent accounts, determining reason and arranging for collection.
Manage AR Aging report for locations and subsidiaries assigned, as well as escalated accounts/invoices from branches that need a higher level of collection. This effort will be through direct calls and emails with customers.
Requirements
microsoft office
profit zoom
data analysis
collection laws
collection experience
high school
Ability to work with a team and independently, in a fast-paced environment.
Prolonged periods sitting at a desk and working on a computer.
Proficient in Microsoft Office Suite or related software.
At least two years of experience in collection and credit work.
Basic understanding of statistics and data analysis.
Excellent verbal and written communication skills.
Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
High school diploma or equivalent, bachelors or associates degree preferred, but not required
Microsoft Navigator and/or Profit Zoom a plus.
Benefits
401K with employer match
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Company paid short-term disability
Company paid life insurance
Paid vacation and company holidays
Medical, dental, vision
Excellent pay
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1946
Year Founded
Established in 1946, the company has a long-standing presence in fire and life-safety services.
30+ Acquisitions
Regional Acquisitions
Over 30 regional specialists were acquired to strengthen services across the United States.
200+ Locations
National Expansion
Expanded to over 200 locations, showcasing extensive national reach.
Top 10 SDM 100
Industry Ranking
Recognized as one of the top 10 companies in the SDM 100 list of leading security firms.
Its business model blends full‑service fire protection—extinguishers, sprinklers, suppression, alarms, special‑hazards systems—with integrated security and monitoring.
Typical projects range from installing sprinkler systems in commercial high‑rises, retrofitting suppression systems in food‑service kitchens, to deploying fire alarms and security in petrochemical plants and airports.
Specialist sectors include healthcare, hospitality, aviation, government, petrochemical, utilities, food services, and residential markets.
Unusually, the company preserves the legacy brands and teams it acquires—continuing local identities while leveraging national scale.
Strategic acquisitions often span from niche sprinkler firms to alarm & suppression experts, enabling rapid entry into new states and service areas.
Culture + Values
Makes recommendations that are always in the best interest of customers and provides responsive and dependable service every time.
Earns trust by caring for customers as they care for each other.
Shows utmost appreciation for the industry and each other, working together to help customers protect what they’ve built.
Committed to quality craftsmanship, quick response, and taking care of team members and customers like family.
Environment + Sustainability
No publicly stated net-zero target or formal environmental/sustainability strategy on company website or LinkedIn.
Invests in Environmental Health & Safety (EHS) programs aimed at achieving zero accidents, reducing injuries and improving workplace safety efficiency.
Claims proactive safety measures: safety meetings, documentation, goal of zero accidents and fatalities.