Engagement Performance Analyst
Citb
Analyze performance data & develop reporting tools for engagement teams.
2 days ago ago
£36,000 - £44,000
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
England, United Kingdom
Office Full-Time
Company Size
500 Employees
Service Specialisms
Training
Grants
Apprenticeships
Card schemes
Publications
Policy and Advocacy
Employer Networks
Qualification support
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
trend analysis
data reporting
sharepoint tools
management info
data training
it projects
This role focuses on analysing performance data and developing management information tools to support strategic reporting, drive customer impact, and enhance audit and quality assurance processes across engagement teams in England, Scotland, and Wales.
- Monitor engagement activities and systems, identifying errors and risks through trend analysis to enable timely corrective actions.
- Foster strong collaboration across internal teams and enabling partners to support impactful engagement initiatives.
- Lead data-driven reporting and analysis, delivering high-quality insights, forecasts, and recommendations for continuous improvement.
- Provide expert data support, including ad hoc reporting, management information, and SharePoint performance tools, while authorising business-wide data requests.
- Champion knowledge sharing, delivering team training on data tools and interpretation, and contributing to IT projects that enhance engagement operations.
What you bring
excel
power bi
a‑level maths
project management
data analysis
construction
- Professional development qualifications
- Advanced Excel proficiency and strong problem-solving skills to support data-driven decision-making
- Experience of working in a product/service or project management environment.
- A Level in Mathematics
- Previous experience of Power BI
- Strong interpersonal skills, with a track record of building effective relationships across internal teams and external partners
- Exceptional organisational skills, with the ability to design and manage logical systems and processes
- Proven experience in data analysis and reporting, including Management Information aligned to service levels and KPIs
- Excellent communication abilities, both written and verbal, with confidence engaging stakeholders at all levels
- Knowledge of/experience working in the Construction sector
Home Based
£36,000 - £44,000
£42,642 per annum + £580 Mobile Working Allowance
- IT based qualification
- 25 days holiday + bank holidays + 3 days Christmas shutdown
- Employee Assistance Programme — because your wellbeing matters
- Generous pension scheme (up to 9% employer contribution)
- Life assurance (4x salary)
- 2 paid volunteering days per year
- 24/7 GP Services
Information not given or found
Interview process
- technical assessment
- competency based interview
Information not given or found
Security clearanceInformation not given or found
Company
Overview
1964
Year Founded
The organization was established to support training and development in the UK construction industry.
- The organization partners with companies to deliver vocational training, apprenticeships, and a range of funding opportunities.
- It focuses on upskilling the workforce to meet growing demands across infrastructure, energy, and residential projects.
- CITB offers tailored support for construction companies of all sizes, ensuring they have the skilled workforce needed to succeed.
- One of CITB’s standout initiatives is its wide-reaching apprenticeship program, aiming to develop the next generation of construction professionals.
- CITB plays a vital role in improving safety standards and promoting best practices across the construction sector.
- With significant expertise in residential and commercial construction, CITB supports both large and small projects.
- The organization works closely with the government to shape policy and ensure the UK construction industry has a steady pipeline of talent.
- Integrity and honesty in everything we do.
- Customers are central to our decision-making process.
- Continuous learning and personal growth are encouraged and supported.
- Collaboration and teamwork are essential to achieving common goals.
- Excellence and a commitment to constant improvement drive our work.
- We respect and value diverse perspectives and inclusive practices.
Net Zero by 2050
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by a specific future year, aligning with global climate goals.
- Reduction of carbon footprint in operations through energy efficiency and sustainability measures.
- Implementation of a Green Strategy, focusing on sustainable construction and resource efficiency.
- Development of training programs for the construction industry to support environmental goals.
- Support for the industry’s transition to low-carbon technologies.
- Promote equal opportunities in the construction sector.
- Strive to increase gender diversity within the industry, with specific programs aimed at attracting women into construction roles.
- Ongoing efforts to reduce barriers for underrepresented groups in the industry.
- Focus on providing support and development for employees regardless of background.
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