Network Engineer

Description

We are looking for a Network Engineer to join our IT team to handle the design, implementation, and maintenance of our internal and client-side network infrastructure. You will play a key role in ensuring the stability, security, and performance of our networks, enabling us to deliver exceptional service to our clients and support our internal operations effectively.

• Collaborate effectively with the Sr. IT Manager and team leads to align network strategies with business objectives.
• Implement and maintain network security best practices, including firewalls, VPNs, and intrusion detection/prevention systems.
• Provide Tier 1/2/3 support for network-related issues, resolving escalated or complex problems remotely and on-site at client locations.
• Work with vendors and service providers to address outages and equipment failures effectively.
• Ensure the security of both internal and client systems, adhering to industry regulations.
• Maintain comprehensive network diagrams, standard operating procedures (SOPs), and configuration records.
• Perform regular maintenance and optimization of network devices and services to ensure reliability and maximize throughput.
• Proactively monitor network performance, analyze metrics, and identify areas for improvement.
• Ensure network designs meet performance, security, and scalability requirements, incorporating redundancy and future-proofing best practices.
• Participate in cross-functional teams to evaluate and integrate new technologies, expanding and upgrading infrastructure as needed.
• Generate reports on network health, capacity planning, and performance trends to support strategic decision-making.
• Respond to inbound support requests, collaborating with the help desk to address and resolve network incidents promptly.
• Conduct on-site client assessments to understand their needs and develop tailored network architectures.
• Plan, design, and implement network solutions for both internal use and client sites, utilizing routers, switches, firewalls, wireless access points, and other network devices.

Requirements

You should be comfortable with everything from troubleshooting network issues to supporting end-user systems, and contributing to network improvements within the company and on our deployed microgrids.

This role will report to our Senior Manager of IT and be based at our HQ in Ridgewood, NJ, with travel up to 20% of the time.

• Strong communication and interpersonal skills to effectively interact with technical and non-technical stakeholders, including clients.
• Excellent problem-solving and analytical abilities.
• Familiarity with cloud networking environments (AWS, Azure, or GCP) is a plus.
• Willingness to travel to US-based client sites as necessary.
• 3+ years of hands-on experience in network engineering or a similar role.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Strong troubleshooting skills to diagnose and resolve network issues in both on-premise and client-site environments.
• Familiarity with SCADA devices, FortiGate firewalls, and Teltonika modems is highly desirable.
• Professional certifications (e.g., CCNA, CCNP) are strongly preferred.
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG) and logging systems (SIEM solutions).
• Detail-oriented with the ability to prioritize tasks, manage time efficiently, and meet deadlines.
• Ability to participate in an on-call rotation when required.
• In-depth knowledge of routing protocols (e.g., BGP, OSPF), switching technologies (VLANs, STP), and firewall configurations.

Benefits

We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching.

Training + Development

Interview process

Visa Sponsorship

Security clearance