Field Service Manager at Mustang Cat in Houston, TX | Kablio

Role

Description

cost control

service delivery

warranty management

safety compliance

team leadership

productivity oversight

Maintain cost control and drive departmental profitability
Ensure expert execution of service work on Caterpillar and other industrial power units
Lead and support field supervisors and engine service technicians specializing in diesel and natural gas engines, electric power generation equipment and switchgear
Oversee technician productivity, training, and development
Oversee warranty processing and optimize recovery opportunities
Foster alignment between field service, sales, and operations teams
Promote safety compliance and enforce best practices in field operations
Lead workforce development, coaching employees for long-term growth
Manage service delivery on complex engine projects across oil & gas and industrial sectors

Requirements

management

bachelor's

sis

diesel engines

power systems

multitasking

Proven experience leading field-based engine or generator service teams. Must have prior management for roughly 35 + employees (techs, supervisors, dispatchers and service billing clerks) and would be responsible for over $1.5 million of revenue monthly.
Bachelor’s degree in an industry-related field or 8+ years of technical management experience
Strong interpersonal, team-building, and communication skills
Familiarity with Caterpillar service platforms (SIS and DBS preferred)
Advanced knowledge of diesel and natural gas engine systems and power generation products, including Caterpillar 3600 series engines
Background in industrial power systems, oil & gas, or generator service industries
Ability to multitask, make informed decisions, and lead under pressure

Benefits

Full-Time Benefits: Medical, Dental, Vision
Tuition Reimbursement
Vast Growth Opportunities
401(k) with Employer Matching
Job Stability
On-Premise Clinic
Great Work-Life Balance
Paid Vacation, Sick Time & Holidays
Leadership Training Programs

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1952

Year Established

Established in 1952, the company has built a legacy of trust and expertise across the construction and energy sectors.

Known for providing equipment, parts, and service solutions to diverse industries.
Supports infrastructure, energy, and commercial projects with heavy machinery and rental services.
History built on strong expertise and customer-focused solutions.
Specializes in heavy civil projects, offering tools and resources for large-scale infrastructure work.
Serves the energy sector, providing equipment for power generation and resource extraction.
Offers a comprehensive suite of equipment and repair services as a standout in its field.
Strong presence in the Texas area, leading with innovative solutions in construction and energy.

Culture + Values

$60,000 Annual

Employee Scholarships

Scholarship program provides up to $60,000 annually for employees' children.

Thousands of Hours

Volunteer Effort

Community engagement through thousands of volunteer hours since 1952.

Work Safe – ‘Everyone… Safely Home, Every Day’
Work Together – collaborate across the organization
Servant Leadership – experienced employees coach and be coached
Learning Council & Mustang Learning Center – continuous employee development
In‑Kind Giving – donate equipment, furniture, pro‑bono services to nonprofits

Environment + Sustainability

8500+ engines

Legacy engines saved

Engine exchange program with Gen 2 kits improving GHG emissions for 8,500+ legacy engines.

80 units

Generators deployed

3520-generator E-frac deployment: initial 10-unit site led to 80-unit order.

140 million

Material recaptured

Support equipment reuse via rebuilds and remanufacturing, with Cat Reman recaptured 140 million pounds globally.

85%

Diesel displacement

Tier 4 Dynamic Gas Blending engines displace up to 85% diesel. This technology also reduces idle time by 60% and achieves 8.5% fuel savings.

Commitment to sustainability by improving environmental quality and community wellbeing
Support low-carbon solutions—dual-fuel (natural gas/diesel) and 100% natural gas gensets

Inclusion & Diversity

No explicit DEI strategy or gender‑related statistics available on public site or LinkedIn

Articles

Customer Onboarding

Open Interviews

Role

Description

cost control

service delivery

warranty management

safety compliance

team leadership

productivity oversight

Maintain cost control and drive departmental profitability
Ensure expert execution of service work on Caterpillar and other industrial power units
Lead and support field supervisors and engine service technicians specializing in diesel and natural gas engines, electric power generation equipment and switchgear
Oversee technician productivity, training, and development
Oversee warranty processing and optimize recovery opportunities
Foster alignment between field service, sales, and operations teams
Promote safety compliance and enforce best practices in field operations
Lead workforce development, coaching employees for long-term growth
Manage service delivery on complex engine projects across oil & gas and industrial sectors

Requirements

management

bachelor's

sis

diesel engines

power systems

multitasking

Proven experience leading field-based engine or generator service teams. Must have prior management for roughly 35 + employees (techs, supervisors, dispatchers and service billing clerks) and would be responsible for over $1.5 million of revenue monthly.
Bachelor’s degree in an industry-related field or 8+ years of technical management experience
Strong interpersonal, team-building, and communication skills
Familiarity with Caterpillar service platforms (SIS and DBS preferred)
Advanced knowledge of diesel and natural gas engine systems and power generation products, including Caterpillar 3600 series engines
Background in industrial power systems, oil & gas, or generator service industries
Ability to multitask, make informed decisions, and lead under pressure

Benefits

Full-Time Benefits: Medical, Dental, Vision
Tuition Reimbursement
Vast Growth Opportunities
401(k) with Employer Matching
Job Stability
On-Premise Clinic
Great Work-Life Balance
Paid Vacation, Sick Time & Holidays
Leadership Training Programs

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1952

Year Established

Established in 1952, the company has built a legacy of trust and expertise across the construction and energy sectors.

Known for providing equipment, parts, and service solutions to diverse industries.
Supports infrastructure, energy, and commercial projects with heavy machinery and rental services.
History built on strong expertise and customer-focused solutions.
Specializes in heavy civil projects, offering tools and resources for large-scale infrastructure work.
Serves the energy sector, providing equipment for power generation and resource extraction.
Offers a comprehensive suite of equipment and repair services as a standout in its field.
Strong presence in the Texas area, leading with innovative solutions in construction and energy.

Culture + Values

$60,000 Annual

Employee Scholarships

Scholarship program provides up to $60,000 annually for employees' children.

Thousands of Hours

Volunteer Effort

Community engagement through thousands of volunteer hours since 1952.

Work Safe – ‘Everyone… Safely Home, Every Day’
Work Together – collaborate across the organization
Servant Leadership – experienced employees coach and be coached
Learning Council & Mustang Learning Center – continuous employee development
In‑Kind Giving – donate equipment, furniture, pro‑bono services to nonprofits

Environment + Sustainability

8500+ engines

Legacy engines saved

Engine exchange program with Gen 2 kits improving GHG emissions for 8,500+ legacy engines.

80 units

Generators deployed

3520-generator E-frac deployment: initial 10-unit site led to 80-unit order.

140 million

Material recaptured

Support equipment reuse via rebuilds and remanufacturing, with Cat Reman recaptured 140 million pounds globally.

85%

Diesel displacement

Tier 4 Dynamic Gas Blending engines displace up to 85% diesel. This technology also reduces idle time by 60% and achieves 8.5% fuel savings.

Commitment to sustainability by improving environmental quality and community wellbeing
Support low-carbon solutions—dual-fuel (natural gas/diesel) and 100% natural gas gensets

Inclusion & Diversity

No explicit DEI strategy or gender‑related statistics available on public site or LinkedIn

Articles

Customer Onboarding

Open Interviews