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Customer Service Representative
Beauparc
Provide phone support, address queries, and ensure customer satisfaction for Panda Waste.
9d ago
Entry-level, Junior (1-3 years)
Full Time
County Dublin, Ireland
Onsite
Company Size
500 Employees
Service Specialisms
Construction services
Project Management
Engineering
Property Development
Design
Turnkey
Sector Specialisms
Residential waste management
Commercial waste management
Renewable energy generation
Recycling collection and processing
Logistics
Green fuels
Energy recovery
Waste-to-resource processing
Role
What you would be doing
customer service
query resolution
complaint handling
info provision
- Address customer service queries and complaints, collaborating with other departments to ensure timely resolution.
- Demonstrate your knowledge and attention to detail by providing accurate and comprehensive information about our organisation and services.
- Engage with customers, both commercial and residential, in a professional and courteous manner, ensuring their satisfaction.
- Process customer-related queries and requests efficiently and consistently.
What you bring
communication
customer-focused
attention to detail
organisational
computer skills
teamwork
As a vital part of our Customer Service team, you will act as a support to customers throughout their interactions with The Panda Group. Your exceptional communication skills will be essential in providing accurate information, resolving queries, and addressing customer concerns.
Join our team at Panda Waste and utilise your exceptional communication skills to deliver outstanding customer service. No prior experience is needed, as we welcome quick learners who are eager to develop their skills in a dynamic and supportive environment.
- Utilise your excellent communication skills to answer incoming calls and direct them to the appropriate personnel.
- Attention to detail to ensure precise and thorough customer service.
- Quick learner with the ability to adapt and develop new skills in a fast-paced environment.
- Customer-focused mindset, dedicated to meeting and exceeding customer expectations.
- Excellent organisational skills to manage tasks and prioritise effectively.
- Utilise your communication skills to make outbound courtesy calls, following up on customer complaints.
- Possess a professional and friendly telephone manner, engaging customers with empathy and courtesy.
- Thrive in a flexible, multi-skilled environment and contribute positively to the team.
- Proficient computer skills to navigate customer service systems efficiently.
- Demonstrated ability to perform under pressure and remain calm and composed.
- Ability to work collaboratively in a team environment, fostering a positive and supportive atmosphere.
- Strong knowledge retention ability to provide accurate and detailed information to customers.
- Effective communication skills, both verbal and written, to ensure clear and concise interactions with customers.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
multi-million euro
Project Size
Refers to Beauparc's involvement in high-cost infrastructure projects across various sectors.
- Founded in Ireland, Beauparc has steadily built a reputation for delivering high-quality construction projects.
- With a focus on both large-scale infrastructure and specialized civil engineering solutions, Beauparc has worked on projects across multiple sectors.
- The company's track record includes notable residential, commercial, and public infrastructure projects, with a strong presence in urban development.
- Beauparc continues to push boundaries in construction, blending innovation with reliable, on-time project delivery.
- Beauparc’s expertise in both large-scale and niche civil engineering makes it a preferred partner for complex projects.
- We are a customer-focused company committed to delivering excellence.
- We work together to foster a collaborative and supportive environment.
- We promote continuous learning and development.
- We prioritize innovation and the delivery of practical solutions.
- We are committed to maintaining high ethical standards and integrity.
Net-zero by 2050
Carbon Emissions Goal
The company has committed to achieving net-zero carbon emissions by 2050 as part of its sustainability efforts.
- Focus on reducing energy consumption, promoting recycling, and minimizing waste.
- Investing in renewable energy solutions and sustainable building materials.
- Tracking and reporting on key sustainability metrics to ensure ongoing improvement.
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