Act as the primary point of contact for data-related queries from implementation managers, business analysts, and country managers.
We are seeking a dedicated “Installed Base” Data Owner to join our team. This role is pivotal in ensuring the successful rollout and operation of the renewal platform across multiple regions. The Data Owner will manage the end-to-end lifecycle of installed base and renewal data, ensuring data integrity, consistency, and usability across systems such as NetSuite (ERP), local SQL databases (tactical installed base solution), New Data Platform Intermediate Database (“IDB”) (strategic installed base solution), and data sets shared with our vendors and suppliers.
Support regional go-lives of the renewal platform by coordinating data readiness and assisting with hypercare activities.
Participate in SteerCo and team standups to report progress and flag risks.
Validate contract and asset data against APIs (e.g., vendor contract API, serial number check) prior to go-live.
Identify and correct invalid or incomplete data entries.
Collaborate with integration architects to ensure systems are correctly mapped and in sync.
1. Data Preparation & Upload (renewal platform rollout)
Document data preparation logic and workflows to support knowledge transfer and future automation.
Contribute to the development of a RACI matrix for regional data ownership and governance.
Timely and accurate data uploads for each regional go-live.
Collaborate with regional teams to fill data gaps and resolve inconsistencies (e.g., missing serial numbers, contract codes).
Provide data quality recommendations and support business teams in understanding extract logic and anomalies.
Define requirements for the installed base strategic solution.
Extract, cleanse, and validate installed base and renewal POS data from multiple sources (ERPs like NetSuite or SAP, SQL databases, Oracle IDB, Vendors, and Suppliers).
Documented and transferable data processes for future automation.
Perform non-automated initial uploads to the renewal platform, ensuring correct formatting and completeness.
Familiarity with vendor quoting and co-term logic.
Experience in renewal operations or installed base management.
(Essential) Familiarity with installed base data needs and vendor contract/serial number logic.
Reduction in manual data reconciliation and errors.
(Essential) Proven ability to manage data quality across multiple systems and regions.
(Desired) Strong understanding of NetSuite data structures and processes and data structures in general.
(Essential) Ability to understand regional business nuances and vendor-specific quirks.
(Desired) Experience in master data management (MDM) and data stewardship frameworks.
Demonstrated approach of taking initiative and following a collaborative approach.
(Desired) Experience with API integrations and ERP data flows (e.g., OIC, SAP S/4HANA).
Business Acumen
(Essential) Comfortable working with cross-functional teams and senior stakeholders.
6 Month contract – Inside IR35 – up to £580 per day
Alton based – hybrid working – 3 days office based