Leasing Agent

Description

• Assist in the planning and execution of resident engagement events
• Inspect apartment homes prior to residents moving in to ensure a superior move in experience
• Partner with marketing to generate awareness, interest and excitement via social media
• Utilize customer service skills to professionally resolve issues
• Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
• Accept rent payments, security deposits and other applicable fees
• Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
• Complete lease applications and assist with verification of application information
• Ensure tour path, apartment homes, and amenity spaces are clean and consistent with company standards
• Oversee sales process and provide exceptional tour experience for prospective residents
• Complete weekly leasing reports accurately and timely
• Ensure all open and close procedures are followed to company standards

Requirements

• Reliable and team oriented
• Understand product and market knowledge, which includes shopping competitive properties and completion of market surveys
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred
• Bachelor’s degree is preferred
• Strong interpersonal skills
• Excellent negotiation and problem-solving skills
• A valid Driver’s License and reliable transportation may be required based upon specific property needs
• Available to work weekends and extended hours based on needs of the community
• Outstanding verbal, written and listening skills
• Prior customer service or sales experience is preferred
• Efficient time management and ability to prioritize multiple projects

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance