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Building Support Coordinator
Metricon
24d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Melbourne, Victoria, Australia
Office Full-Time
Company Size
1,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Turnkey
Sector Specialisms
Residential
KnockDown NewBuild
Home and Land Packages
Urban Renewal
Role
What you would be doing
inspect compliance
data management
client interaction
client management
gas coordination
workflow management
- Confirm with Site Manager that inspections are complete in order to achieve occupancy permits
- Completing and managing data entry and report compilation; and
- Provide all relevant documentation including compliance certificates to nominated Building Inspector
- Ensure all the information kept in the database is correct and up to date (client details)
- Maintain and constantly develop thorough knowledge of Metricon products, services and processes in order to confidently interact with clients.
- Effectively communicating and maintaining the professional link between Metricon clients and site personnel to ensure feedback and resolution
- Coordinate the installation of gas line/ meter with authority using CPT reports
- Creating workflow, completing tasks as they arise
- Proactively managing customer expectations by ensuring clients are regularly updated of the status of their home during the building process
- Work with the best residential Site Managers
- Coordinate electricity disconnection with service provider upon settlement
- Maintain customer files with relevant contract, variations and other required documentation
What you bring
databases
microsoft tools
customer focus
problem solving
organizational skills
construction knowledge
- Some experience in using database systems is an added advantage.
- Intermediate Microsoft WORD EXCEL and OUTLOOK computer skills; and
- Proven ability to work in a positive and professional manner in a goal orientated environment;
- Experience in a customer focused role with conflict and problem management focus
- Proven ability to work in a pivotal customer contact role in a customer focused, time critical working environment
- Highly organised – ability to multi-task and deal with a variety of activities
- Able to read plans and knowledge of contracts an advantage or built a home before
- Highly developed interpersonal and communication skills
- Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your wellbeing
- No two days are the same and no two customers are the same you work with so learn each and everyday on the job
- Ongoing learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs
- Clickhome Database training through your Team Leader
- 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
- We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
- Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
- Attractive housing discounts on our award-winning homes
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
40 years
Years in Operation
Experience and expertise built over several decades.
- Offers a wide range of home designs, from affordable first homes to luxury custom builds.
- Focus on delivering high-quality homes for modern families.
- Expertise in residential building with personalized design options.
- Strong presence across multiple states in the Australian housing market.
- Continuous investment in innovative, energy-efficient, and sustainable building techniques.
- Reputation built on quality, craftsmanship, and customer service.
- Projects include both new builds and renovations, providing tailored solutions.
- Commitment to design excellence has earned multiple industry awards.
- Customer Focused
- Innovative
- Integrity
- Teamwork
- Sustainability
- Passion for Building Dreams
2050
Net Zero Target Year
Commitment to achieving net zero carbon emissions by 2050.
- Integrates sustainability into design, construction, and operations.
- Implements energy-efficient solutions in homes.
- Incorporates sustainable building practices like solar power, energy-saving designs, and rainwater harvesting.
34%
Women in Leadership
Proportion of leadership roles held by women, reflecting gender diversity in upper management.
- focus on creating a workplace where everyone feels valued and respected.
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