Gas Service Engineer

Company logo
Liberty. The Go-To People For Property Services.
Specialist in domestic property repair, maintenance, heating, compliance and decarbonisation services.
Service domestic heating systems, handle call-outs, ensure safety & customer satisfaction
1 months ago ago
£50,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Leeds, England, United Kingdom
Field
Company Size
1,100 Employees
Service Specialisms
Property Services
Planned Maintenance
Repairs
Compliance
Asset Management
Project Management
Technical Services
Facilities Management
Sector Specialisms
legislative compliance
heating services
reactive repairs and maintenance
voids management
construction
planned works
decarbonisation projects
Role
What you would be doing
maintenance
safety reporting
heating service
pda documentation
customer service
out‑of‑hours
  • Handle any additional maintenance tasks within your remit
  • Report accidents, near-miss events, and potential hazards
  • Undertake the service of domestic heating systems, working to health & safety guidelines, safe working practices, operational procedures, gas safety regulations and specifications.
  • Document works using your PDA
  • Provide excellent customer service and maintain high levels of customer satisfaction and safety
  • Participate in out-of-hours work, including overtime and call-outs
What you bring
driving licence
health safety
gas legislation
acs quals
nvq level2
customer service
  • Ability to manage your time and workload independently
  • Be flexible in working with a wide range of customers, adapting to their needs and schedules
  • Additional qualifications (LPG, Unvented) are desirable
  • A full UK driving license
  • A solid understanding of gas legislation and regulations
  • Strong knowledge of Health & Safety practices and working to best standards
  • ACS qualifications: CCN1, HTR1, CKR1, CENWAT
  • Excellent customer service skills with experience working with the public
  • Recognised formal qualifications (NVQ Level 2 or equivalent) (desirable)
Benefits
  • Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
  • Training & Growth: Ongoing professional development to keep you at the top of your game
  • Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
  • Uncapped earning potential + company van, fuel card, and excellent benefits
Training + Development
Information not given or found
Company
Overview
£120M+ Revenue
Annual Revenue
The company generates over £120 million annually, positioning it as a significant player in the property services sector.
89,000 Jobs
Annual Job Volume
The company targets over 89,000 jobs annually, showcasing its large-scale operational capacity.
89% First-Fix Rate
Service Efficiency
Achieves an impressive 89% first-time-fix rate, reflecting high operational efficiency.
90% Direct Operatives
Workforce Composition
Employs a workforce where 90% are directly employed operatives, ensuring quality and control.
  • Evolved into a national property services specialist with regional hubs across England and Wales.
  • Handles 1,500 tenant calls daily and delivers over 114,000 repairs yearly.
  • Acquired by Wates in October 2024 to enhance heating, compliance, and renewable energy capabilities.
  • Operates with a national reach through its headquarters in Knowsley and bases in Manchester, Leeds, Portsmouth, Havant, and Cardiff.
  • Embeds welfare spotting into repair visits, training staff to identify issues like neglect or hoarding.
  • Leverages data-driven systems integrated with housing-management platforms for real-time performance and compliance tracking.
Culture + Values
  • We are a service-driven company, focusing on customer satisfaction.
  • We value integrity and always act with honesty and transparency.
  • We promote a culture of collaboration and teamwork.
  • We are passionate about providing high-quality services.
  • We are dedicated to continuous improvement and innovation.
Environment + Sustainability
2030
Net Zero Emissions by 2030
Target to achieve zero emissions by the year 2030, demonstrating a strong commitment to combating climate change.
  • Reducing carbon footprint through energy-efficient solutions.
  • Incorporating sustainability into every aspect of operations and services.
  • Investing in eco-friendly technologies and practices to reduce waste and energy consumption.
Inclusion & Diversity
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Gas Service Engineer at Liberty. The Go-To People For Property Services. in Leeds, England, United Kingdom