Estate Administrator - Brentford, TW8 at Encore in Brentford, England, United Kingdom | GBP35,000-35,000 | Kablio

Role

Description

file management

purchase orders

mailings

service monitoring

kpi support

database updates

Manage hard and soft copy files, ensuring everything is scanned, tagged, and filed correctly.
Communicate with contractors for reactive maintenance and raise purchase orders.
Prepare and send letters, notices, and mass mailings to residents and leaseholders.
Monitor service delivery and follow up on overdue tasks.
Support the Development Manager in achieving Key Performance Indicators.
Take ownership of tasks, ensuring issues are resolved and followed through.
Ensure company policies and procedures are consistently applied.
Assist with Health & Safety actions to ensure timely completion.
Keep our database and online portal accurate and up-to-date.
Provide frontline communication via phone, email, and correspondence.
Respond promptly and professionally to enquiries, following company protocols.

Requirements

task management

communication

organisational

administration

Ability to manage multiple tasks and prioritise effectively.
Excellent communication skills – both written and verbal.
Strong organisational skills and attention to detail.
Previous experience in administration or property management is a plus.

Benefits

Pension Plan
Company Social Events
Eye Care Vouchers
SmartHealth – Online health services for you and your immediate family
Cycle to Work Scheme
Perkbox Rewards
Annual Salary: £35,000
20 Days Annual Leave + Bank Holidays + Birthday

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

A forward-thinking real estate development and management company with a strong presence in the UK market.
Founded with a vision to innovate and elevate property development, consistently delivering top-tier projects.
Specializes in a diverse range of property sectors, including residential, commercial, and industrial developments.
Focuses on delivering exceptional value through meticulous project management, from early-stage consultancy to final completion.
Projects are marked by attention to detail, sustainable design, and commitment to quality construction.
Has worked on a variety of high-profile and complex developments, both urban and rural, with a strong track record of success.
Maintains a hands-on approach throughout the development process, ensuring each project aligns with client objectives and community needs.

Culture + Values

Making places better starts with creating a great place to work
Being passionate about making things happen
Delivering exceptional customer experiences
Brilliant at solving problems
Being tenacious and resilient
Professional, experienced and friendly
Communication, collaboration, teamwork – and having fun while we work
Support and nurture through Encore Academy, coaching and mentoring
Structured career pathways with increasing responsibilities
Creating an inviting environment for our people to be inspired, learn and flourish

Environment + Sustainability

5‑star accreditation

Green Achiever Award

Maintained top-tier environmental accreditation for three consecutive years, as awarded by E4environmental.

5‑star rating

Diamond Banner Award

Recognized for exceptional environmental improvement over five years with aistinguished 5-star rating.

Initiatives include electric vehicle charging, communal heating systems, wildlife-habitat landscaping, extensive recycling, and energy-saving technology.
ESG strategy structured around four pillars: progress/happy people; thriving communities; energy efficiency; acting ethically and responsibly.
Energy-efficiency measures: LED lighting, programmable thermostats, sustainable materials, water-saving fixtures.
Waste-management programmes: reduce, reuse, recycle; encourage composting and proper hazardous-waste disposal; green-space initiatives.
Using B Impact Assessment to measure and report environmental performance; high scores in Environmental Management.

Inclusion & Diversity

No DEI strategy or gender statistics publicly disclosed on website or LinkedIn

Articles

About Us

Careers

Company

Overview

A forward-thinking real estate development and management company with a strong presence in the UK market.
Founded with a vision to innovate and elevate property development, consistently delivering top-tier projects.
Specializes in a diverse range of property sectors, including residential, commercial, and industrial developments.
Focuses on delivering exceptional value through meticulous project management, from early-stage consultancy to final completion.
Projects are marked by attention to detail, sustainable design, and commitment to quality construction.
Has worked on a variety of high-profile and complex developments, both urban and rural, with a strong track record of success.
Maintains a hands-on approach throughout the development process, ensuring each project aligns with client objectives and community needs.

Culture + Values

Making places better starts with creating a great place to work
Being passionate about making things happen
Delivering exceptional customer experiences
Brilliant at solving problems
Being tenacious and resilient
Professional, experienced and friendly
Communication, collaboration, teamwork – and having fun while we work
Support and nurture through Encore Academy, coaching and mentoring
Structured career pathways with increasing responsibilities
Creating an inviting environment for our people to be inspired, learn and flourish

Environment + Sustainability

5‑star accreditation

Green Achiever Award

Maintained top-tier environmental accreditation for three consecutive years, as awarded by E4environmental.

5‑star rating

Diamond Banner Award

Recognized for exceptional environmental improvement over five years with aistinguished 5-star rating.

Initiatives include electric vehicle charging, communal heating systems, wildlife-habitat landscaping, extensive recycling, and energy-saving technology.
ESG strategy structured around four pillars: progress/happy people; thriving communities; energy efficiency; acting ethically and responsibly.
Energy-efficiency measures: LED lighting, programmable thermostats, sustainable materials, water-saving fixtures.
Waste-management programmes: reduce, reuse, recycle; encourage composting and proper hazardous-waste disposal; green-space initiatives.
Using B Impact Assessment to measure and report environmental performance; high scores in Environmental Management.

Inclusion & Diversity

No DEI strategy or gender statistics publicly disclosed on website or LinkedIn

Articles

About Us

Careers