Daily Opening and Closing Procedures: Perform a daily marketing inspection, including the check (spruce up) of the model, the condition of the leasing path, and amenities areas. Pick up trash and carry a trash bag and sparkle kit Vacuum and clean clubroom as needed, if not performed by housekeeper Refreshments: Prepare cookies or provide candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed
General office administration to include lease and resident communication management, filing, answering phones, greeting customers, etc. May also be responsible for light cleaning of office, common areas, and model unit(s).
Coordinate the application review for each lease including credit and income verifications and background checks
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager
Effectively lease apartments in accordance with budget guidelines
Follow Fair Housing Standards in all dealings with prospects and residents
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents
Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures
Ensure the condition of leased apartments prior to move-in, including a final inspection
Provide excellent service to all residents, prospects and visitors to the community
Requirements
entrata
microsoft office
high school
customer service
sales
team player
Able to be an effective team player and interact well with others
High School diploma or General Education Degree (GED); active enrollment in 2 or 4 year degree program preferred
Able to speak effectively before groups of customers or employees of organization
Able to follow directions from a supervisor
Knowledge in Entrata preferred
Good communication and listening skills
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Able to understand and follow posted work rules and procedures
Organized and detail-oriented Patient, even-tempered and works well under pressure
Able to work weekends or overtime as job requires
Effective time management skills
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals
Able to accept constructive criticism
Knowledgeable in Microsoft Word and Excel
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and university personnel
Able to write routine reports and correspondence
Able to maintain confidentiality
Excellent customer service, sales and negotiation skills
Professional and enthusiastic demeanor resulting from sales, leasing, marketing or customer service experience
Able to read and understand lease documents
Able to compute rate, ratio, percentage, discounts, and pro-rations
Equivalent combination of education and experience
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
conduct background checks during the lease application review process
Company
Overview
$850M Acquisitions
Total Property Value
The firm has completed property acquisitions representing over $850 million in value.
98% Lease-Up
Student Housing Success
In 2023, the firm achieved a 98% student lease-up rate.
22+ Repositioning
Projects Completed
The firm has completed over 22 major repositioning projects to improve and reconnect properties.
Founded in 2007 in Birmingham, AL, the firm began by targeting underperforming student housing assets.
Grew into a vertically integrated platform combining acquisitions, in‑house construction, and on‑site property management.
Typical projects include conversion of dorms to apartments, unit‑mix reconfiguration, and high‑end renovations for competitive housing.
Culture + Values
Doing the right thing always.
Striving to be the best in everything we do.
Working together to achieve success.
Continuously improving and finding creative solutions.
Taking responsibility for our actions and results.
Environment + Sustainability
2050
Net-Zero Target Year
They aim to achieve net-zero carbon emissions across their operations, showcasing their long-term commitment to combating climate change.
Committed to sustainability in real estate development and management.
Implementing energy-efficient systems and green building practices to reduce environmental impact.
Focusing on sustainable design and operations to minimize their environmental footprint.
Adopting renewable energy sources and pursuing green building certifications where feasible.