Operations Coordinator

Overview

Manage global field logistics, scheduling, billing, and client liaison for water feature ops.

Key Responsibilities

• field reports
• technical scheduling
• logistics management
• invoice management
• performance analysis
• process optimization

Tasks

-Draft, review, and distribute field and project reports, always ensuring professionalism and technical clarity -Capture actionable meeting notes and lead follow-up, driving accountability across internal and client calls -Own global field team logistics—handle flight and hotel bookings, critical-path itineraries, and all essentials to enable hands-on technical service -Track, review, and reconcile invoices, deposits, and project billing; keep technical contracts current and accessible in collaboration with legal and finance -Partner with leadership to analyze performance, support timecard administration, and implement process improvements that directly impact operational success -Act as the primary liaison for complex technical scheduling, service coordination, and rapid client updates, keeping water features across the globe performing flawlessly -Constantly seek efficiencies across ops, logistics, and client experience, promoting a smooth, proactive workflow for the entire Legacy / WET Care division

Requirements

• autonomy
• quickbooks
• smartsheet
• microsoft office
• 3+ years
• communication

What You Bring

-Demonstrated autonomy, with a strong ability to anticipate roadblocks and resolve issues hands-on -Tech-savvy: adept with QuickBooks, Smartsheet, and the full Microsoft Office Suite (Excel, Outlook, Teams); experience optimizing systems a plus -3+ years in a technical operations, production, or project coordination role—experience in manufacturing, technical services, field engineering, or event logistics is highly valued -Excellent communicator, confident with both technical teams and clients, keeping projects transparent, simple, and on track -Experienced juggling travel, budgets, and resource planning for concurrent technical projects

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About Wet (Design)

-The firm began pioneering laminar-flow fountains with a vision of choreographed water artistry. -From its first breakthrough at Dallas’s Fountain Place, it expanded to signature spectacles like the Bellagio Fountains and the Dubai Fountain. -Its multidisciplinary team blends artists, physicists, choreographers, and engineers to deliver wow-factor experiences. -Projects span municipal plazas, resorts, theme parks, and landmarks, showcasing water, fire, fog, and light in immersive performances. -Pushing innovation in interactive and programmable water features. -Continues to transform environments—from indoor waterfalls to Olympic plaza shows—with dramatic flair.

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