Infrastructure & Operations Manager at Urbis in Melbourne, Victoria, Australia | Kablio

Role

Description

itsm framework

infrastructure ops

performance monitoring

hybrid cloud

strategy development

reporting

Developing, implementing, maintaining, and ensuring adherence to, an IT Service Management Framework, including all required policies, processes, and procedures
Ensuring infrastructure systems and platforms are configured to operate optimally and as efficiently as possible
Ensuring availability, performance and compliance targets are met for the infrastructure platforms hosting critical business systems
Leading and developing staff through effective coaching and mentoring,
Owning day-to-day operations and support of hybrid on-premise and cloud server, storage and network infrastructure platforms
Leading the development and execution of the IT infrastructure strategy and platform designs
Providing timely and accurate information, communications and reporting on any planned or unplanned changes, the status/health, or any issues associated with infrastructure platforms/components

Requirements

nutanix

netapp

vmware

cisco

azure

8+ years

Working knowledge/experience across various infrastructure stacks and technologies such as compute (Nutanix), storage (NetApp), virtualisation (VMWare), and Networking (Cisco).
Confidence and decisiveness to drive high performance for yourself, others and our clients
Experience and capability in leading change and engaging with key stakeholders, vendors and internal teams
Innovation and creativity when solving complex problems
Proven ability to lead and manage a high-performance IT operations support team
Authenticity to foster respect, trust and advocacy in all your work interactions
Knowledge and experience in designing, implementing, and supporting Microsoft infrastructure systems such as Windows Server, Microsoft SQL, Active Directory, Intune, Hyper-V, Microsoft Azure Services, Microsoft 365, etc
Minimum of 8 years' professional experience leading IT infrastructure and operations
Bachelor's degree qualifications in Computer Science, Information Technology or a related area (or demonstrable relevant experience)
Demonstrated experience in leading or planning the development and execution of an IT infrastructure strategy and/or platform technical design
Relevant industry certifications highly desirable

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1961

Year Founded

The consultancy was established in 1961 and has been shaping urban environments since then.

Assists in shaping cities by offering innovative solutions in planning, design, and policy development.
Works with public and private sector clients, transforming projects that impact communities.
Focuses on sustainable design, contributing to high-profile developments across Australia.
Typical projects include city master planning, urban regeneration, transport infrastructure, and environmental assessments.
Reputation for delivering complex, multidisciplinary projects, bringing together expert teams across various sectors.
Strong presence across Australia, with offices in multiple major cities.

Culture + Values

Proudly picky in selecting people with passion, potential and talent.
Value fun, balance and connection through regular social activities, celebratory events and a wellbeing programme.
Encourage people to connect personal values to the vision of bettering communities via programmes like mentor program, give back committee, national sustainability, reconciliation action plan, sponsorship in leadership, volunteer leave, art committee.
Support authenticity and diversity of ideas—‘bring your spark’—creating space where everyone feels they belong.
Offer flexible working options, trusting autonomy and enabling people to live on their terms.
Collaborative—not competitive—environment where knowledge sharing, communication across service offerings and working as a team is a priority.

Environment + Sustainability

Mid-2023 Carbon Neutral

Climate Active Certification

Achieved carbon neutrality for business operations six months ahead of FY23 end.

25% Emissions Reduction

Carbon Reduction Target

Committed to reducing net emissions by 25% by 2029 with a strategic plan in place.

3 GW Renewable Energy

Projects Delivered

Delivered over 3 gigawatts of renewable energy projects through partnerships with public and private sectors.

1.2B People Target

Smart Places Planning

Supports smart places planning for 1.2 billion people by 2030 as part of sustainability services.

Actions taken include buying 100% renewable energy where available, green building measures in offices, reduced corporate fleet, procuring carbon-neutral products, limiting air travel, and offsetting remaining emissions via projects like Rimba Raya reforestation.
Supports clients in sustainability through services such as net zero and decarbonisation strategies, ESG advisory and reporting, energy transition advisory, circular economy, sustainable portfolio management, social sustainability.

Inclusion & Diversity

Articles

Our Projects

Careers at Urbis

About Urbis

Role

Description

itsm framework

infrastructure ops

performance monitoring

hybrid cloud

strategy development

reporting

Developing, implementing, maintaining, and ensuring adherence to, an IT Service Management Framework, including all required policies, processes, and procedures
Ensuring infrastructure systems and platforms are configured to operate optimally and as efficiently as possible
Ensuring availability, performance and compliance targets are met for the infrastructure platforms hosting critical business systems
Leading and developing staff through effective coaching and mentoring,
Owning day-to-day operations and support of hybrid on-premise and cloud server, storage and network infrastructure platforms
Leading the development and execution of the IT infrastructure strategy and platform designs
Providing timely and accurate information, communications and reporting on any planned or unplanned changes, the status/health, or any issues associated with infrastructure platforms/components

Requirements

nutanix

netapp

vmware

cisco

azure

8+ years

Working knowledge/experience across various infrastructure stacks and technologies such as compute (Nutanix), storage (NetApp), virtualisation (VMWare), and Networking (Cisco).
Confidence and decisiveness to drive high performance for yourself, others and our clients
Experience and capability in leading change and engaging with key stakeholders, vendors and internal teams
Innovation and creativity when solving complex problems
Proven ability to lead and manage a high-performance IT operations support team
Authenticity to foster respect, trust and advocacy in all your work interactions
Knowledge and experience in designing, implementing, and supporting Microsoft infrastructure systems such as Windows Server, Microsoft SQL, Active Directory, Intune, Hyper-V, Microsoft Azure Services, Microsoft 365, etc
Minimum of 8 years' professional experience leading IT infrastructure and operations
Bachelor's degree qualifications in Computer Science, Information Technology or a related area (or demonstrable relevant experience)
Demonstrated experience in leading or planning the development and execution of an IT infrastructure strategy and/or platform technical design
Relevant industry certifications highly desirable

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1961

Year Founded

The consultancy was established in 1961 and has been shaping urban environments since then.

Assists in shaping cities by offering innovative solutions in planning, design, and policy development.
Works with public and private sector clients, transforming projects that impact communities.
Focuses on sustainable design, contributing to high-profile developments across Australia.
Typical projects include city master planning, urban regeneration, transport infrastructure, and environmental assessments.
Reputation for delivering complex, multidisciplinary projects, bringing together expert teams across various sectors.
Strong presence across Australia, with offices in multiple major cities.

Culture + Values

Proudly picky in selecting people with passion, potential and talent.
Value fun, balance and connection through regular social activities, celebratory events and a wellbeing programme.
Encourage people to connect personal values to the vision of bettering communities via programmes like mentor program, give back committee, national sustainability, reconciliation action plan, sponsorship in leadership, volunteer leave, art committee.
Support authenticity and diversity of ideas—‘bring your spark’—creating space where everyone feels they belong.
Offer flexible working options, trusting autonomy and enabling people to live on their terms.
Collaborative—not competitive—environment where knowledge sharing, communication across service offerings and working as a team is a priority.

Environment + Sustainability

Mid-2023 Carbon Neutral

Climate Active Certification

Achieved carbon neutrality for business operations six months ahead of FY23 end.

25% Emissions Reduction

Carbon Reduction Target

Committed to reducing net emissions by 25% by 2029 with a strategic plan in place.

3 GW Renewable Energy

Projects Delivered

Delivered over 3 gigawatts of renewable energy projects through partnerships with public and private sectors.

1.2B People Target

Smart Places Planning

Supports smart places planning for 1.2 billion people by 2030 as part of sustainability services.

Actions taken include buying 100% renewable energy where available, green building measures in offices, reduced corporate fleet, procuring carbon-neutral products, limiting air travel, and offsetting remaining emissions via projects like Rimba Raya reforestation.
Supports clients in sustainability through services such as net zero and decarbonisation strategies, ESG advisory and reporting, energy transition advisory, circular economy, sustainable portfolio management, social sustainability.

Inclusion & Diversity

Articles

Our Projects

Careers at Urbis

About Urbis