Insurance Specialist - Roofing Industry***

Description

Bone Dry Roofing is looking for an Insurance Specialist to assist our clients in filing insurance claims for roof damage. The role involves navigating the insurance process on behalf of clients, ensuring claims are processed efficiently and accurately, and working on‑site at our Indianapolis office.

The specialist will collaborate closely with sales and production teams to ensure roofing repairs are completed promptly, while providing excellent customer service and maintaining positive relationships with clients, insurance companies, and other stakeholders.

• Assess roof damage with sales reps and clients to determine need for insurance claim.
• Generate detailed cost estimates using measurements and photos to align scope with insurance carriers.
• Advise sales team and clients throughout the claims process and keep them informed.
• Communicate with insurance adjusters on behalf of clients to secure accurate damage assessments and appropriate repair payments.
• Follow up with insurance companies to ensure timely claim payments and resolve discrepancies.
• Maintain comprehensive records of claims, communications, and documentation for clients, insurers, and production team.
• Invoice insurance carriers and track payments, updating company stakeholders accordingly.
• Stay current on insurance regulations and policies affecting the claims process.
• Learn and operate multiple technology platforms to complete daily tasks.

Requirements

• Construction/roofing industry knowledge and experience (preferred).
• Prior experience in claims processing or adjusting for construction, roofing, property and casualty sectors.
• High school diploma or equivalent; bachelor's degree in business, insurance, or related field preferred.
• Understanding of insurance regulations related to roofing damage claims or ability to learn quickly.
• Proficiency with Microsoft Office and relevant software applications.
• Valid driver’s license.

Benefits

Bone Dry Roofing offers competitive compensation, comprehensive medical, vision and dental coverage, a 401(k) plan, paid life and short‑term disability insurance, PTO, vacation, holidays, and free on‑site gym access. The company is an Equal Opportunity/Affirmative Action employer and does not discriminate against any applicant.

• Competitive pay based on experience.
• Medical, vision, and dental insurance.
• 401(k) retirement plan.
• Company‑paid life insurance and short‑term disability.
• Paid time off, vacation, and holidays.
• Free access to on‑site gym.

Training + Development

Interview process

Visa Sponsorship

Security clearance