Part-time Aviation Supervisor, Passenger Services

Description

• Implement safety and security protocols, including emergency procedures.
• Monitor staffing levels and adjust as needed to meet operational demands.
• Prepare operational reports and maintain accurate records.
• Prepare staff schedules and allocate resources efficiently.
• Supervise, train, and mentor passenger service agents.
• Manage check-in, boarding, baggage handling, and passenger assistance.
• Track service quality and identify areas for improvement.
• Coordinate with operations, security, and ground handling teams for seamless service.
• Conduct performance evaluations and provide feedback.
• Assist passengers with special needs and ensure a positive travel experience.
• Ensure adherence to airline, airport, and federal aviation regulations.
• Address passenger inquiries and complaints promptly and professionally.

Requirements

• Knowledge of airline operations, safety regulations, and customer service standards.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Minimum 2 years of supervisory experience in aviation or passenger services.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Must have a Valid State Driver's License
• High school diploma or equivalent (college degree preferred).

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance