Senior Business Analyst

Description

You’ll be part of a collaborative team based in Collins Street, contributing to strategic programs and mentoring other analysts to build organisational capability.

• Drive alignment of business requirements with enterprise architecture and future-state capabilities.
• Conduct AS IS and TO BE process analysis across multiple business units using BPMN 2.0 standards.
• Collaborate with architects, solution designers, finance, and operational leaders to shape strategic solutions aligned with organisational and client outcomes.
• Develop business cases and define enterprise-level requirements, ensuring full traceability through design, build, testing, and deployment.
• Work closely with finance teams to ensure clear understanding of end-to-end finance and commercial processes including procurement, client billing, contract variations, and cost management.
• Lead requirements gathering for large, complex, multi-stakeholder programs across business and technology domains.
• Act as a trusted advisor to executives, influencing priorities and scope.
• Contribute to governance forums and track benefits realisation linked to BA deliverables.
• Mentor junior and mid-level analysts, promoting consistency in methods and tools.

Requirements

Please note that this role is only open to Australian Citizens.

As a Senior Business Analyst, you will play a pivotal role in shaping business strategies and delivering enterprise-aligned solutions within our GBIS PMO team. This full-time, permanent, hybrid position (3 days in-office) is ideal for experienced professionals who thrive on solving complex business challenges, influencing senior stakeholders, and driving transformational change.

• Excellent communication and stakeholder engagement skills, including executive-level relationships.
• 7+ years in business analysis with proven success in IT environments.
• Exposure to Agile frameworks and ability to guide teams in Agile practices.
• Strategic thinker with strong analytical and problem-solving skills.
• Strong background in ERP or finance-related programs and large-scale implementations.
• Extensive experience in business process modelling (BPMN 2.0) and enterprise-level analysis.
• Advanced facilitation, negotiation, and conflict management abilities.
• Proficiency in tools such as Visio, JIRA, Confluence, and advanced data analysis methods.
• Strong understanding of finance and commercial processes, including procurement, work order management, billing cycles, invoicing, and revenue recognition.
• Leadership and mentoring capability with a focus on building BA practice maturity and consistent analysis standards.
• Ability to work autonomously while thriving in fast-paced and collaborative environments.
• Deep experience in utilities, transport, telecommunications, or other asset-intensive and field-operations industries.
• Must have Australian Citizenship.
• Must have experience with implementation or optimisation of Field Service Management systems.

Benefits

• Various paid leave options – parental, cultural, community service, study, corporate volunteering, and purchased leave.
• Genuine career development and advancement opportunities.
• A safe and supportive culture that values diversity and inclusion.
• Access to special employee benefits and discounts.
• Flexible hybrid working arrangements.

Training + Development

Interview process

Visa Sponsorship

Security clearance