Family Self-Sufficiency (FSS) Coordinator

Description

• Refer participants to financial literacy workshops, employment resources, educational programs, and supportive community services.
• Provide ongoing case management using a variety of communication tools-phone, text, email, virtual meetings, and in-person visits.
• Lead quarterly Program Coordinating Committee (PCC) meetings and collaborate with internal and external partners.
• Maintain an updated directory of service providers and build strong community partnerships.
• Manage a caseload of FSS participants and develop Individual Training & Services Plans (ITSPs) tailored to each household.
• Administer escrow accounts, monitor monthly activity, and explain calculations to participants.
• Oversee program budgets, HUD drawdowns, annual grant renewals, and reporting.
• Help families set goals, reduce barriers, increase stability, and move toward long-term self-sufficiency.
• Conduct assessments, orientations, intakes, and regular progress evaluations.
• Promote the FSS program through outreach, presentations, and community engagement.
• Process changes to income and household composition, re-exams, transfers, portability, and program compliance for Section 8 clients.
• Support Community Services events and resident programs as needed.

Requirements

• Strong understanding of FSS program operations, HUD rules, and Section 8 eligibility
• Experience with the Family Self-Sufficiency (FSS) Program, Housing Choice Voucher Program, or HUD regulations
• Excellent case management, assessment, and crisis-intervention skills
• Strong organizational, time-management, and multitasking ability
• Ability to build strong relationships with families, co-workers, and community partners
• Bachelor's degree
• Associate degree in Social Work, Human Services, or related field, and 1-3 years of full-time professional experience
• Comfort using multiple communication platforms (text, Zoom, phone, in-person)
• Professional judgment and ability to work independently
• Valid driver's license and ability to travel to Ventura Housing sites and partner agencies
• Bilingual English/Spanish (read, write, speak)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance