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System Integration Specialist (PeopleSoft Learning & CRM Apps Mgmt.)
Washington Metropolitan Area Transit Authority (Wmata)
Leads ERP, LMS and CRM integration, implementation, customization, and support.
8d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Washington, DC
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Engineering
Construction
Project Management
Planning
Consulting
Technical Services
Transportation Services
Sector Specialisms
Transport
Infrastructure
Government
Real Estate
Safety
Accessibility
System Maintenance
Rail Maintenance
Role
What you would be doing
systems development
stakeholder coordination
quality control
application integration
design review
budget monitoring
- Coordinates plans, procures, implements and directs the activities of the IT projects in systems development for four key areas: Project Management; Quality Assurance and Quality Control; Rick Management; and Scheduling branches within IT.
- Represents IT at meetings and leads consultants and contractors; coordinates with transportation agencies and other stakeholders in assigned systems.
- Provides leadership based on best practices from all offices, exercises a keen understanding of strategic priorities and the ability to anticipate the Authority's IT requirements.
- Prepares or assists in the preparation of scope of work, project proposals, or requests for proposals to buy, revise, or design and install application systems.
- Ensures the administration of a Quality Control program for migrating properly validated development to production of new systems and enhancements to existing systems following the approved standards.
- Review of a current motor vehicle report
- Keeps abreast of current developments in the field of Information Technology; develops innovative and imaginative solutions to a wide range of applications to promote a leadership position in the field.
- Leads and participates in the planning, coordination, solution design, development, and implementation activities related to the enhancement and integration of applications and technologies within the organization¿s application environment.
- Verification of education and experience (including certifications and licenses)
- Leads problem resolution related to system design and implementation reviews and recommends approval of functional and technical design documents, implementation of systems, program enhancements and modification to assigned applications.
- Provides input and monitors expenditures against project budgets.
- Prepares and presents oral/written reports/recommendations within the areas of assigned responsibility.
- Interfaces with other offices to ensure commitment in supporting or using the Authority' s integrated system. Consults with and informs user departments system requirements, resolution of problems and operating difficulties, future enhancements and modifications.
What you bring
bachelor's
7 years
erp
lms
crm
html/css
- A Bachelor's degree from an accredited college or university in Mathematics, Computer Science, Engineering, Finance, or Business Administration.
- Skills and/or behavioral assessment
- Seven (7) years of experience in progressively responsible and diversified technical level information systems, data processing management and technical experience in a large organization. Must have comprehensive knowledge and in-depth experience in leading implementation on any one or more of the systems: Enterprise Resource Planning (ERP) systems, Learning Management Systems, Customer Relationship Management Systems. Extensive development experience using HTML, CSS, PHP, .NET or JavaScript.
- Medical examination including a drug and alcohol screening (for safety sensitive positions)
- In lieu of a degree, a high school diploma or GED and education and four (4) years of experience in progressively responsible and diversified technical level information systems, data processing management and technical experience in a large organization. Must have comprehensive knowledge and in-depth experience in leading implementation on any one or more of the systems: Enterprise Resource Planning (ERP) systems, Learning Management Systems, Customer Relationship Management Systems. Extensive development experience using HTML, CSS, PHP, .NET or JavaScript.
- Experience working in and knowledge of CRM, server management or web-based learning standards (SCORM, AICC) and development tools is a plus.
- Criminal Background Check (a criminal conviction is not an automatic bar to employment)
- Personal interview
Information not given or found
Interview process
- skills and/or behavioral assessment
- personal interview
- verification of education and experience (including certifications and licenses)
Information not given or found
Security clearance- criminal background check (a criminal conviction is not an automatic bar to employment)
- medical examination including drug and alcohol screening
- review of a current motor vehicle report
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Company
Overview
Founded 1967
Year Established
The year the Washington Metropolitan Area Transit Authority was created.
90 Stations
Metrorail Stops
Number of stations across the extensive rail network.
100 Miles
Track Network
Total length of Metrorail tracks spanning the region.
- WMATA operates the Metrorail, Metrobus, and MetroAccess services, providing essential transportation for millions of commuters annually.
- It serves the urban and suburban areas across Washington D.C., Virginia, and Maryland, making it one of the busiest transit systems in the U.S.
- The authority also operates an extensive network of Metrobus routes, ensuring that public transport is accessible across a broad geographical area.
- MetroAccess offers specialized paratransit services for individuals with disabilities, making transportation accessible for all.
- WMATA’s projects include major capital improvements, such as rail station upgrades, new buses, and implementing advanced fare collection technologies.
- A key aspect of WMATA's focus is to continually innovate, ensuring the transit system is safe, reliable, and sustainable for future generations.
- Unique to WMATA is its commitment to serving not just the daily commuters, but also tourists, government employees, and those attending major events in the region.
- Recruit, hire and retain top talent where individuals feel valued, supported, and proud of their contribution
- Engagement, empowerment, and recognition: empower employees, promote collaboration, and continuously improve culture
- Professional and technical skill development: invest in staff, expand career pathways and develop next‑gen leaders and technical experts
- Implement strategic workforce planning to close talent and skill gaps through recruiting, retraining, and upskilling
- Establish employee value proposition to position Metro as a great place to work and increase overall satisfaction
- Execute succession planning to ensure business continuity and reduce uncertainty among staff
- Create performance evaluation framework that supports engagement and recognition
- Develop culture‑change strategy to increase engagement across the organization
- Create an innovation incubator to foster creativity and reward ideas that improve safety, efficiency, processes, and reduce silos
- Develop internal customer‑service strategy to enable better collaboration and boost external customer service
7.37b Cost
Zero-Emission Transition Cost
Total lifecycle cost for transitioning to a zero-emission fleet through FY 2055.
35,000 Vehicles
Equivalent Energy Savings
Annual energy savings from the Energy Action Plan, equivalent to removing 35,000 vehicles from the roads.
65m Investment
Energy Action Plan Funding
Total investment in the FY 2025 Energy Action Plan, aiming for significant annual energy and operational savings.
2m Savings
Annual Lighting Savings
Annual savings from Philips LED lighting retrofit since 2013.
- Transition to 100% zero‑emission bus fleet by 2042 (accelerated from 2045)
- Achieve 100% zero‑emission bus purchases by 2027
- Have five of nine bus garages equipped for zero‑emission buses by 2031, first garage operational by 2027, all by 2041
- Deploy 10 battery‑electric buses by 2024 as part of pilot and evaluation
- Construct modern, efficient facilities following LEED standards
- Implement solar carports generating clean energy, featuring LED lighting, security cameras and shaded parking
- Pilot sustainability calculator in Trip Planner so riders can see carbon‑footprint reduction
42% Female
Employee Diversity
Approximately 42% of the workforce consists of female employees, as reported on LinkedIn.
- Recruit and hire a workforce that reflects the community served.
- Value the ideas, enthusiasm, and ambition each person brings.
- Respect and value employees, recognizing their essential contributions.
- Equal-Opportunity Employer: Consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, etc.
- Diverse workforce supports world-class transit service.
- Ongoing recruitment plans include building diverse candidate pools.
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