HR Operations Manager

Description

• Union & Stakeholder Collaboration: Act as a liaison with unions (if applicable) and align with collective bargaining agreements.
• Operational & Office Support (as needed): Oversee office logistics, maintain vendor relationships, and support local business needs.
• Employee Relations & Support: Serve as a trusted resource for employees, addressing inquiries, conducting investigations, and fostering a positive workplace culture.
• HR Compliance & Policies: Ensure company policies are communicated, implemented, and consistently applied. Oversee workers’ compensation, unemployment claims, and compliance with labor laws.
• Engagement & Culture: Lead initiatives that enhance employee experience, recognition, and engagement, while exemplifying Via’s culture daily.
• Employee Lifecycle Support: Manage onboarding and offboarding processes, including pre-employment requirements, orientation, exit interviews, and compliance documentation.
• Cross-Functional HR Partnership: Work closely with Via’s core HR team in New York to align on best practices and streamline processes.
• Payroll & Benefits Administration: Assist with payroll accuracy, benefits enrollment, employee education, and related inquiries.

Requirements

• Minimum of 3+ years of experience in HR operations, employee relations, or a similar role.
• Detail-oriented and highly organized with a process-driven mindset.
• Experience working with unionized employee populations and understanding of collective bargaining agreements.
• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• Proficiency in HRIS systems and Microsoft Office Suite (e.g., Excel, Word).
• Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Experience working with unions is a plus
• Based in the Mobile, AL area and comfortable working in person 5 days per week
• Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
• Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.

Benefits

• We are proud to offer a generous and comprehensive benefits package.
• Salary Range: $75,000-$90,000 per year
• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable

Training + Development

Interview process

Visa Sponsorship

Security clearance