Customer Experience Specialist at Southern National Roofing in York, PA | USD125,000-200,000 | Kablio
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Customer Experience Specialist
Southern National Roofing
Roofing solutions provider specializing in commercial, industrial, and residential sectors.
In‑home roofing consultations guiding homeowners through inspections, options, and pricing.
1 months ago ago
$125,000 - $200,000
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
York, PA
Field
Company Size
1,000 Employees
Service Specialisms
Roofing Services
Project Management
Construction Services
General Contractor
Design & Build
Maintenance
Sector Specialisms
Residential
Commercial
Energy
Role
Description
customer service
home consultations
roof inspections
team training
field travel
appointment meetings
Deliver outstanding customer service from start to finish
Meet with homeowners for pre-scheduled, confirmed appointments (no cold calls)
Deliver 5–10 in-home consultations per week
Help homeowners make informed, confident decisions
Attend team meetings and ongoing training
Guide customers through roof inspections, options, and pricing
Field-based role (drive 30 - 90 mins to confirmed appointments)
Requirements
tech-savvy
crm
communication
ipad
3+ years
driver's license
Tech-savvy (comfortable using tablets or CRM software)
Strong communication & presentation skills
Coachable, confident, and highly motivated personality
iPad required (purchase through us is available)
3+ years of outside sales or customer-facing experience
Reliable vehicle and valid driver’s license
Benefits
$125,000–$200,000+ per year (base draw + uncapped commission + bonuses)
Weekly pay structure
Paid training included
Average monthly earnings: $10,000–$18,000
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Founded with a vision to provide high-quality roofing solutions across various sectors.
Specializes in both commercial and residential roofing services, delivering long-lasting results.
Works on large-scale industrial roofing projects, ensuring durability and safety.
Has a strong reputation for its expertise in flat and pitched roof installations and repairs.
Offers specialized services such as waterproofing, maintenance, and emergency repairs.
Known for taking on challenging projects that require tailored roofing solutions.
Proud of a history filled with projects that exceed client expectations, from small to large enterprises.
Regularly delivers innovative solutions, using cutting-edge materials and techniques.
Culture + Values
Lifetime Warranty
Quality Assurance
We stand firmly behind the quality of our work, ensuring long-term satisfaction and reliability.
A+ BBB Certified
BBB Rating
Our commitment to integrity, transparency, and trust has earned us an A+ rating from the Better Business Bureau.
We’re committed to making the process as seamless, transparent, and stress-free as possible.
We prioritize open communication, quality workmanship, and customer satisfaction above all else.
Your roofing contractor for life—focus on long-term relationships.
Environment + Sustainability
Certified Green Roofer and Certified Roofing Responsibly contractor dedicated to sustainable industry practices
Specialize in durable, energy‑saving roofing designed to protect, insulate, and beautify homes
Focus on projects that save energy, increase home value and provide customers peace of mind
Install energy‑efficient residential roofing replacement tailored to local climate needs
Use state‑of‑the‑art materials and installation techniques endorsed by GAF for energy efficiency
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