Sales Manager

Description

• Effective management of staffing plans, rotas, annual leave, sickness and recruitment in line with policy and in liaison with Senior Sales manager.
• Coordinate and deliver sales meetings to upskill, inform and develop sales team.
• Oversees sales progression for their developments collaborating with the progression coordinators and a proactive approach to problem solving.
• Ensure compliance and adoption of policy and procedure such as AML, NHQC, incentive policy etc.
• Delivers and maintains excellent sales complex presentation standards in line with company policy and procedure.
• Drive Sales performance on developments ensuring .5 or above sale rate, monitoring conversion rates, incentive/schemes usage, price reviews, cancellation rates etc.
• A Guardian of the customer, ensuring the team deliver an excellent customer journey and an escalation point when required. Ensure compliance of the QA inspections forms.
• Attend weekly, monthly and quarterly meetings in line with policy such as sales build etc.
• Proactively manages health and safety ensuring frequent reporting and monitoring is completed.
• Support adoption and compliance of all sales related IT systems to drive performance, compliance and provide insight to improve the customer journey.
• Oversee the implementation and launch of new sites in line with policy and procedure – including sales office, internal and external showhome presentation coordinating Marketing input as appropriate including coming soon lead management of database– Provides input and collaborates with the marketing team to ensure effective marketing strategy for developments.
• Completes market research and competitor analysis in line with company policy and procedure – Appropriate reporting to the Sales Director on all aspects of Sales/legal completions
• Collaborates with cross departmental disciplines to ensure excellent customer journey.

Requirements

• Demonstrates role model behaviours, with excellent knowledge of process and systems to support the team.
• IT literate, excellent communication skills, both written and verbal.
• A lateral and innovative thinker, an original problem-solver.
• Self-confident, decisive, resilient and the ability to thrive under pressure in a fast moving environment.
• Sales methodology to be followed, ensuring mystery shop scores are above benchmark required.
• Experience of sales delivery in a service environment, either in similar role or as high performing Sales Adviser.
• Demonstrates great attention to detail.
• Specialist knowledge of Sales/Marketing techniques, research and analysis.
• Effective commercial decision making to ensure volume versus value balance is met to drive performance.
• Good inter-personal and communication skills and ability to deal with people from diverse backgrounds.
• Proactive approach to coaching and development of team including managing underperformance, training and succession planning.
• Self–disciplined, with excellent time management skills, and flexible in order to achieve results.
• Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays.
• Experience of cost control and planning, prioritising and organising work to meet targets.

Benefits

• Competitive Bonus Scheme
• Choice of Flexible Benefits
• Competitive Salary
• Annual Medical Health Assessment
• Private Medical Cover - Single Cover
• Company Car or Cash Allowance
• 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
• Enhanced Family Friendly Policies

Training + Development

Interview process

Visa Sponsorship

Security clearance