A global commercial real‑estate firm delivering services from leasing to asset and facilities management.
Key duties include advising managers and employees on conflict resolution, investigating standard to complex complaints, and recommending corrective actions or terminations based on policy and legal risk. The specialist also coaches managers on performance‑management practices such as improvement plans and involuntary separations, and collaborates with HR Business Partners, Legal, Benefits, Leave Administration and Risk Management on escalated leave and accommodation requests.
The role supports position elimination initiatives, provides change‑management assistance, and partners with HRBPs on high‑risk or highly complex issues. Investigation of agency charges, use of a case‑management system (as subject‑matter expert), and generation of trend reports are also required. Occasional travel to other Cushman & Wakefield locations may be needed for investigations or meetings.
The Senior Employee Relations Specialist provides governance and consulting services for employee relations to designated internal clients across Canada. Reporting to the ER Manager, the role requires exceptional virtual communication, strong relationship‑building, an action‑oriented mindset, and precise documentation. The specialist applies deep knowledge of Canadian federal, provincial and local leave regulations to ensure consistent, compliant application of company policies.
Candidates must hold a bachelor’s degree in HR or a related field (or equivalent experience), possess at least five years of progressive employee‑relations or HR‑generalist experience, and have strong knowledge of Canadian employment law. Preferred credentials include PHR or SPHR designation and Spanish language ability. Core competencies include conflict management, diagnostic and analytical skills, influencing leaders, strong written and verbal communication, project management, and proficiency with HRMS platforms such as Workday or PeopleSoft.
The position offers a competitive salary ranging from $85,000 to $100,000, adjusted for location, experience and collective‑bargaining status, and includes a comprehensive benefits package covering health, vision, dental, flexible spending accounts, retirement savings, life and disability insurance, as well as paid and unpaid time off. Cushman & Wakefield is an equal‑opportunity employer and complies with the ADAAA, providing accommodations for applicants with disabilities.